System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts

• US 8,051,369 B2
• Filed: 05/09/2005
• Issued: 11/01/2011
• Est. Priority Date: 09/13/1999
• Status: Expired due to Fees

• Current Assignee: Microstrategy Incorporated
• Original Assignee: Microstrategy Incorporated
• Inventors: Maass, Bodo, Eberle, Hannes, Langseth, Justin, Zirngibl, Michael, Patnaik, Anurag
• Primary Examiner(s): Nguyen; Maikhanh
• Application Number:
  US11/124,297
• Publication Number:
  US 20050210376A1
• Time in Patent Office: 2,367 Days
• Field of Search: 715200-202, 715/210, 715/231, 715/234, 715/238, 715/239, 715/249, 715/273, 715/716, 715/719, 715726-728, 715/744, 715/746, 715/760, 715/832, 709/203, 709/217, 455/414.3, 455/414.4, 455/432.2, 455/432.3, 455/435.2, 455/463, 455/464, 725 85- 87, 725/91, 725/98, 725/100, 725/108, 725/148, 725/151
• US Class Current: 715/201
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04H 20/33 by plural channels
• CPC Class Codes: H04H 20/38 Arrangements for distribution where lower stations, e.g. receivers, interact with the broadcast
• CPC Class Codes: H04H 2201/70 characterised in that receivers can be addressed
• CPC Class Codes: H04H 60/91 Mobile communication networks for accessing the Internet H04H60/85
• CPC Class Codes: H04M 3/4872 Non-interactive information services
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 3/5158 in combination with automated outdialling systems devices for signalling identity of wanted subscriber H04M1/26
• CPC Class Codes: H04W 4/00 Services specially adapted for wireless communication networks; Facilities therefor

Abstract

A system and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories is disclosed. The system and method includes the ability to deploy personalized voice services through a live or recorded personalized broadcast. In particular, the system and method access personalized information and generate personalized markup documents from the personalized information. The personalized markup document is converted to a form that is suitable for over-air transmission and transmitted to a subscriber of the voice service.

Claims

1. A method of providing an individual with personalized information through a personalized, over-air radio broadcast, comprising:

generating personalized content for the individual upon satisfaction of a predetermined scheduling condition;

generating at least one personalized active voice page for the individual that includes the personalized content;

converting the at least one personalized active voice page into a format suitable for transmission to a radio receiver associated with the individual;

initiating an outbound personalized, over-air radio broadcast to the radio receiver of the individual; and

transmitting the converted at least one personalized active voice page to the radio receiver of the individual during the personalized, over-air radio broadcast.

2. The method of claim 1, wherein converting the at least one personalized active voice page comprises converting the at least one personalized active voice page into a signal in a digital audio format.

3. The method of claim 1, wherein converting the at least one personalized active voice page comprises converting the at least one personalized active voice page into a signal in an analog audio format.

4. The method of claim 1, wherein the at least one personalized active voice page for the individual is generated in accordance with one or more style properties specified by the individual.

5. The method of claim 4, wherein the one or more style properties are specified by the individual during a subscription process.

6. The method of claim 4, wherein the one or more style properties comprise one or more options pertaining to format of the at least one personalized active voice page.

7. The method of claim 4, wherein the one or more style properties comprise one or more options pertaining to delivery of the at least one personalized active voice page.

8. The method of claim 4, wherein the one or more style properties comprise one or more options pertaining to content of the at least one personalized active voice page.

9. The method of claim 4, wherein the one or more style properties comprise one or more options pertaining to size of the at least one personalized active voice page.

10. The method of claim 4, wherein the one or more style properties comprise one or more options pertaining to enhancements to the at least one personalized active voice page.

11. The method of claim 10, wherein the enhancements comprise sound effects to be added to the at least one personalized active voice page.

12. The method of claim 10, wherein the enhancements comprise music to be added to the at least one personalized active voice page.

13. The method of claim 10, wherein the enhancements comprise sound files to be added to the at least one personalized active voice page.

14. The method of claim 10, wherein the enhancements comprise visual enhancements.

15. The method of claim 1, wherein the predetermined scheduling condition comprises a predetermined time.

16. The method of claim 1, wherein the predetermined scheduling condition comprises a triggering event.

17. The method of claim 1, wherein the predetermined scheduling condition is specified by the individual during a subscription process.

18. The method of claim 1, wherein the personalized content includes content derived from an on-line analytical processing (OLAP) system.

19. A system for providing an individual with personalized information through a personalized, over-air radio broadcast, comprising:

means for generating personalized content for the individual upon satisfaction of a predetermined scheduling condition;

means for generating at least one personalized active voice page for the individual that includes the personalized content;

means for converting the at least one personalized active voice page into a format suitable for transmission to a radio receiver associated with the individual;

means for initiating an outbound personalized, over-air radio broadcast to the radio receiver of the individual; and

means for transmitting the converted at least one personalized active voice page to the radio receiver of the individual during the personalized, over-air radio broadcast.

20. The system of claim 19, wherein the means for converting converts the at least one personalized active voice page into a signal in a digital audio format.

21. The system of claim 19, wherein the means for converting converts the at least one personalized active voice page into a signal in an analog audio format.

22. The system of claim 19, wherein the predetermined scheduling condition comprises a predetermined time.

23. The system of claim 19, wherein the predetermined scheduling condition comprises a triggering event.

24. The system of claim 19, wherein the predetermined scheduling condition is specified by the individual during a subscription process.

25. The system of claim 19, wherein the personalized content includes content derived from an on-line analytical processing (OLAP) system.