Keyword alerting in conference calls

• US 8,059,807 B2
• Filed: 03/20/2007
• Issued: 11/15/2011
• Est. Priority Date: 03/20/2007
• Status: Active Grant

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: Lalka, Vipul Kishore, Gilakattula, Venkat R., Gilbert, Ezra Raphael
• Primary Examiner(s): KING, SIMON
• Assistant Examiner(s): King; Simon
• Application Number:
  US11/688,748
• Publication Number:
  US 20080232556A1
• Time in Patent Office: 1,701 Days
• Field of Search: 379/88.01, 379/68, 379/88.25, 379/67.1, 379/202.01, 704/235
• US Class Current: 379/202.01
• CPC Class Codes: H04M 2203/651 Text message transmission triggered by call automatic reactions in messaging within packet-switching networks H04L51/02
• CPC Class Codes: H04M 2250/62 user interface aspects of conference calls
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15

Abstract

A conferencing system is disclosed in which a participant to a conference call can program the embodiment to listen for one or more “keywords” in the conference call. The keywords might be a participant'"'"'s name or words associated with him or her or words associated with his or her area of knowledge. The embodiments uses speech recognition technology to listen for those words. When the embodiments detects that those words have been spoken, the embodiment alerts the participant—using audible, visual, and/or tactile signals—that the participant'"'"'s attention to the call is warranted. When the keywords are chosen wisely, the benefit can be great.

Claims

1. A method comprising:

receiving by a data-processing system a first signal, wherein the first signal specifies (i) a keyword, and (ii) a non-empty set S of people who participate in a conference call C, and wherein the first signal indicates that a user of a telecommunications terminal who is not a member of set S and who participates in conference call C is to be notified when the keyword is spoken by any member of set S during the conference call; and

when the keyword is spoken by any member of set S during the conference call, transmitting by the data-processing system a second signal to the telecommunications terminal that is for alerting the user that the keyword has been spoken by a member of set S.

2. The method of claim 1 further comprising:

receiving by the telecommunications terminal one or more user inputs that specify the keyword and set S and that indicate that the user is to be alerted when the keyword is spoken by any member of set S during the conference call; and

in response to the one or more user inputs, transmitting by the telecommunications terminal the first signal to the data-processing system.