Architecture and implementation for control of context aware call processing with local feature definition
First Claim
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1. A communication system comprising:
- at least one ubiquitous sensor for generating awareness data relating to a user;
a context engine for receiving and processing said awareness data to determine the user'"'"'s current context for the purpose of event handling;
a policy engine for receiving and relating at least one pertinent evidential indicator of the relevance, urgency or importance of an incoming event from a caller to said user'"'"'s current context and in response selecting a preferred event handling feature; and
a delivery agent for executing said preferred event handling feature;
wherein said context update block prompts said user to select said preferred event handling feature.
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Abstract
A communication system comprising at least one ubiquitous sensor for generating awareness data relating to a user, a context engine for receiving and processing the awareness data to determine the user'"'"'s current context for the purpose of event handling, a policy engine for receiving and relating at least one pertinent evidential indicator of the relevance, urgency or importance of an incoming event from a caller to the user'"'"'s current context and in response selecting a preferred event handling feature, and a delivery agent for executing the preferred event handling feature.
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Citations
20 Claims
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1. A communication system comprising:
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at least one ubiquitous sensor for generating awareness data relating to a user; a context engine for receiving and processing said awareness data to determine the user'"'"'s current context for the purpose of event handling; a policy engine for receiving and relating at least one pertinent evidential indicator of the relevance, urgency or importance of an incoming event from a caller to said user'"'"'s current context and in response selecting a preferred event handling feature; and a delivery agent for executing said preferred event handling feature; wherein said context update block prompts said user to select said preferred event handling feature. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A communication system comprising:
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at least one ubiquitous sensor for generating awareness data relating to a user; a context engine for receiving and processing said awareness data to determine the user'"'"'s current context for the purpose of event handling; a policy engine for receiving and relating at least one pertinent evidential indicator of the relevance, urgency or importance of an incoming event from a caller to said user'"'"'s current context and in response selecting a preferred event handling feature; and a delivery agent for executing said preferred event handling feature; wherein said feature selection policies receives additional event handling policies set by an administrator. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A communication system comprising:
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at least one ubiquitous sensor for generating awareness data relating to a user; a context engine for receiving and processing said awareness data to determine the user'"'"'s current context for the purpose of event handling; a policy engine for receiving and relating at least one pertinent evidential indicator of the relevance, urgency or importance of an incoming event from a caller to said user'"'"'s current context and in response selecting a preferred event handling feature; and a delivery agent for executing said preferred event handling feature; wherein said policy engine comprises a context update block for developing and expressing said at least one pertinent evidential indicator as a fuzzy variable; and
a feature selection policies block for receiving said at least one pertinent evidential indicator and in response utilizing forward chaining with fuzzy reasoning to generate priorities among a plurality of proposed features and selecting said preferred event handling feature to have the least intrusiveness relative to event handling policies set by said user. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification