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Apparatus, system and method for monitoring a call forwarded to a network-based voice mail system

  • US 8,064,587 B2
  • Filed: 04/23/2008
  • Issued: 11/22/2011
  • Est. Priority Date: 12/21/2001
  • Status: Expired due to Fees
First Claim
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1. A method for monitoring a call forwarded to a network based voice mail system comprising:

  • receiving a forwarded call to the network based voice mail system from a called party;

    determining whether the forwarded call can be monitored, wherein determining if the forwarded call can be monitored comprises;

    determining if the forwarded call was previously forwarded to the called party from a prior called party before being forwarded to the network based voice mail system from the called party; and

    if the forwarded call was previously forwarded to the called party, then to deny call monitoring;

    if the forwarded call can be monitored, then sending a call monitoring alert signal and an activate call monitoring message to customer premises equipment associated with the called party;

    receiving an intercept tone from the customer premises equipment; and

    causing the called party to be connected to a calling party.

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