Marking voice messages as heard
First Claim
1. A computer-implemented method for marking a voice message as having been heard by an intended recipient, the method comprising:
- receiving the voice message at a telephony service;
in response to receiving the voice message, transmitting an electronic mail (e-mail) message with the voice message attached thereto, the electronic mail message comprising message content including an embedded file;
receiving a request for the file embedded in the message; and
in response to the request for the file, marking the voice message as having been heard at the telephony service.
2 Assignments
0 Petitions
Accused Products
Abstract
In response to receiving a voice message, a telephony service creates an e-mail message directed to the intended recipient of the voice message. The e-mail message includes the voice message as an attachment and an embedded image file. Once the e-mail message has been created, a mail system is utilized to transmit the e-mail message to the intended recipient of the voice message. An e-mail client application program may be used to retrieve the e-mail message and to view the message content. In order to render the message content, the e-mail client application program will transmit a request for the image file. In response to receiving the request for the image file, an indication is transmitted to the telephony service indicating that the intended recipient has heard the voice message. In response to receiving the indication, the telephony service marks the voice message as heard.
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Citations
20 Claims
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1. A computer-implemented method for marking a voice message as having been heard by an intended recipient, the method comprising:
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receiving the voice message at a telephony service; in response to receiving the voice message, transmitting an electronic mail (e-mail) message with the voice message attached thereto, the electronic mail message comprising message content including an embedded file; receiving a request for the file embedded in the message; and in response to the request for the file, marking the voice message as having been heard at the telephony service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer-readable medium having computer-executable instructions stored thereon which, when executed by a computer, cause the computer to:
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receive a voice message; in response to receiving the voice message, to transmit a message to an intended recipient of the voice message, the message comprising the voice message and an embedded file; receive a request for the file; and in response to receiving the request for the file, to mark the voice message as having been heard by the intended recipient. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A system for marking a voice message as having been heard by an intended recipient, the system comprising:
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a telephony service computer configured to receive a voice message, to generate an electronic mail (e-mail) message with the voice message attached thereto and having message content expressed using a markup language that includes an embedded image file, and to transmit the e-mail message to an intended recipient through a mail service; and a World Wide Web (Web) service computer configured to receive a request for the image file embedded in the message from an e-mail client application program and, in response to receiving the request for the image file, to transmit an indication to the telephony service indicating that the voice message has been heard. - View Dependent Claims (17, 18, 19, 20)
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Specification