Systems and methods for redeeming rewards associated with accounts

• US 8,073,736 B2
• Filed: 12/13/2007
• Issued: 12/06/2011
• Est. Priority Date: 04/24/1998
• Status: Expired due to Fees

• Current Assignee: First Data Corporation (Fiserv Incorporated)
• Original Assignee: First Data Corporation (Fiserv Incorporated)
• Inventors: Blagg, Lynn Holm, Lindsay, Carol A.
• Primary Examiner(s): Weiss, John G.
• Assistant Examiner(s): STIBLEY, MICHAEL R
• Application Number:
  US11/956,221
• Publication Number:
  US 20080091540A1
• Time in Patent Office: 1,454 Days
• Field of Search: 705/14.25
• US Class Current: 705/14.25
• CPC Class Codes: G06Q 20/385 using an alias or single-use codes
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0215 Including financial accounts
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0233 Method of redeeming a frequent usage reward
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

Among other things, the present invention provides systems and methods for fulfilling reward redemptions. In some cases, the systems and methods receive redemption requests associated with an account. The redemption request can be satisfied from a reward associated with the account, or by accessing a reward associated with another account. Redeeming a reward from another account can involve transferring value from one account to another, or grouping the related accounts and allowing members of the group to perform the settlement function. Various of the systems and method further provide for performing automatic reward redemptions, either by an entity maintaining the account to which the reward is associated, or through use of a fulfillment entity.

Claims

1. A method for redeeming rewards, the method comprising:

receiving at a computer system having a processor a reward redemption request associated with an account, wherein the reward redemption request includes a reward amount required to be provided in order to receive a redemption;

determining with the computer system an award associated with the account, wherein the award comprises a current award level that can be applied to obtain a redemption if the current award level is at least equal to the reward amount;

determining with the computer system that the reward amount is greater than the current reward level associated with the account; and

when the reward amount is greater than current reward level, determining that the current reward level is likely to reach the reward amount in a certain time based at least in part on the activity of the account, and if so then satisfying the redemption request.

2. The method of claim 1, the method further comprising:

augmenting the reward associated with the account based at least in part on activity in the account.

3. The method of claim 2, the method further comprising:

determining that the reward amount is within a predefined amount of the reward associated with the account; and

satisfying the reward redemption request.

4. The method of claim 3, wherein the predefined amount is a time period, the method further comprising:

determining a reward accrual velocity; and

wherein determining that the reward amount is within the predefined amount includes determining an estimated time until the reward amount is less than the reward associated with the account.

5. The method of claim 1, wherein the account is a vacation days account, and wherein the reward redemption request is for vacation days.

6. The method of claim 1, wherein the account is a financial account.

7. The method of claim 4, wherein the reward redemption request for a reward selected from a group consisting of:

frequent flyer miles, value exchangeable for merchandise, and hotel stays.

8. A method for redeeming rewards, the method comprising:

receiving at a computer system having a processor a reward redemption request, wherein the reward redemption request includes a reward amount required to be provided in order to receive a redemption;

determining with the computer system an award associated with the account, wherein the award comprises a current award level that can be applied to obtain a redemption if the current award level is at least equal to the reward amount;

identifying an account group to which the reward redemption request applies, wherein the account group includes at least a first account and a second account;

determining the reward amount is greater than an accrued reward accessible via the account group; and

when the reward amount is greater than current reward level, determining that the current reward level is likely to reach the reward amount in a certain time based at least in part on the activity in the account, and if so then satisfying the redemption request.

9. The method of claim 8, wherein the accrued reward is maintained in a reward pool.

10. The method of claim 9, wherein the accrued reward is augmented based on activity associated with the first account.

11. The method of claim 10, wherein the accrued reward is augmented based on activity associated with the second account.

12. The method of claim 9, wherein the reward pool accrues sick days, and wherein the reward redemption request is for sick days.

13. The method of claim 9, wherein the first account and the second account are financial accounts.

14. The method of claim 13, wherein the reward redemption request for a reward selected from a group consisting of:

frequent flyer miles, value exchangeable for merchandise, and hotel stays.

15. The method of claim 8, the method further comprising:

augmenting the accrued reward based on activity associated with the first account;

determining that the reward amount is less than the augmented accrued reward; and

satisfying the reward redemption request.

16. The method of claim 8, the method further comprising:

augmenting the accrued reward based on activity associated with the first account;

determining that the reward amount is within a predefined amount of the augmented accrued reward; and

satisfying the reward redemption request.

17. The method of claim 16, wherein the predefined amount is a time period, the method further comprising:

determining a reward accrual velocity; and

wherein determining that the reward amount is within the predefined amount includes determining an estimated time until the reward amount is less than the reward associated with the account.