Systems and methods to block communication calls
First Claim
Patent Images
1. A method, comprising:
- receiving, via a communication network, a request by a requester from a source for a connection to an entity using a call reference;
based on the call reference, determining, via a computing device, an entity reference of the entity;
determining, via the computing device, whether the call is to be blocked based upon one of a pattern of call requests initiated from the source and an indication from the entity to block calls from the source;
responsive to a determination that the call is not to be blocked, establishing, via the computing device, the connection to the entity using the entity reference; and
authenticating, via the computing device, the requester from the source for a subsequent call for a connection.
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Abstract
Methods and apparatuses to block calls from reaching destinations. In one embodiment, a method includes: receiving a call for a connection to an entity via a reference; based on the reference used for the call, determining a reference of the entity; determining whether the call is to be blocked; and responsive to a determination that the call is not to be blocked, establishing the connection to the entity using the reference of the entity.
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Citations
19 Claims
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1. A method, comprising:
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receiving, via a communication network, a request by a requester from a source for a connection to an entity using a call reference; based on the call reference, determining, via a computing device, an entity reference of the entity; determining, via the computing device, whether the call is to be blocked based upon one of a pattern of call requests initiated from the source and an indication from the entity to block calls from the source; responsive to a determination that the call is not to be blocked, establishing, via the computing device, the connection to the entity using the entity reference; and authenticating, via the computing device, the requester from the source for a subsequent call for a connection. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A tangible machine readable medium storing instructions that, when executed by a computing device, cause the computing device to perform a method, the method comprising:
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receiving a call for a connection to an entity via a call reference; based on the call reference used for the call, determining an entity reference; determining whether the call is to be blocked based upon one of a pattern of call requests initiated from a source and an indication from the entity to block calls from the source; responsive to a determination that the call is not to be blocked, establishing the connection to the entity using the entity reference; and authenticating, via the computing device, the requester from the source for a subsequent call for a connection.
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19. A data processing system, comprising:
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communication means for receiving a call for a connection to an entity via a call reference; and processor means for, based on the call reference, determining an entity reference, the processor means further being for determining whether the call is to be blocked based upon one of a pattern of call requests initiated from a source and an indication from the entity to block calls from the source, the communication means further being for, responsive to a determination that the call is not to be blocked, establishing the connection to the entity using the entity reference, and the processor means further being for authenticating the requester from the source for a subsequent call for a connection.
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Specification