Saving and forwarding customized messages

• US 8,081,741 B2
• Filed: 09/09/2008
• Issued: 12/20/2011
• Est. Priority Date: 06/24/2002
• Status: Expired due to Fees

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Roberts, Linda A., Bedingfield, Carl
• Primary Examiner(s): Gauthier, Gerald
• Application Number:
  US12/207,293
• Publication Number:
  US 20090067588A1
• Time in Patent Office: 1,197 Days
• Field of Search: 340/7.31, 379/68, 379/87, 379/88.13, 379/88.17, 379/88.22, 379/88.23, 379/142.06, 379/220.01, 379/88.04, 379/142.09, 379/201.02, 379/210.01, 379/211.01, 379/211.02, 379/221.02, 379/221.11, 455/412, 455/413, 455/566
• US Class Current: 379/88.23
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04M 3/53391 dependent on calling party

Abstract

Methods and computer-readable media provide presenting a customized message to an incoming calling party and for allowing the calling party to save or forward the customized message. A called party desiring to leave a customized message for certain incoming calling parties submits a customized message to an intelligent network component of her telecommunications service provider along with identifiers for specified incoming callers who are to receive the customized message upon calling the called party. After the customized message is prepared, incoming callers who have been associated with the customized message are presented with the customized message before being connected to the called party. After an incoming caller receives the customized message, the calling party may store or send the customized message for later retrieval. If the incoming call is not from a telephone directory number associated with the customized message, the incoming call is processed according to normal call processing methods.

Claims

1. A method of presenting a customized message to a calling party and for allowing the calling party to save the customized message, comprising:

saving the customized message from a called party for presentation to the calling party;

associating the customized message with an identifier of the calling party;

receiving a call from the calling party directed to the called party;

determining whether the call from the calling party is associated with the customized message;

if the call from the calling party is associated with the customized message, playing the customized message from the called party to the calling party;

after playing the customized message to the calling party, receiving an indication from the calling party to save the customized message from the called party to a location designated by the calling party for later retrieval by the calling party; and

saving the customized message to the location designated by the calling party for later retrieval by the calling party,

wherein if the call from the calling party is not associated with the customized message, the call is routed to the called party.

2. The method of claim 1, wherein saving the customized message for presentation to the calling party includes saving the customized message as a voice message.

3. The method of claim 1, wherein saving a customized message for presentation to the calling party includes saving the customized message as a text message.

4. The method of claim 3, wherein saving the customized message as a text message includes saving the text message via an Internet-based Web page.

5. The method of claim 4, further comprising:

forwarding the text message to a services node within a telecommunications network; and

at the services node, converting the text message to speech format.

6. The method of claim 1, wherein determining whether the call from the calling party is associated with the customized message comprises determining whether an identifier of the calling party is associated with the customized message.

7. The method of claim 1, further comprising:

determining whether the call from the calling party is to be connected to the called party after playing the customized message to the called party; and

if the call from the calling party is to be connected to the called party, attempting to connect the call from the calling party to the called party.

8. The method of claim 1, wherein saving the customized message to a location designated by the calling party includes mailing electronically the customized message to an electronic mailbox address designated by the calling party.

9. The method of claim 8, wherein mailing electronically the customized message to an electronic mailbox address of the calling party includes mailing electronically a text version of the customized message.

10. The method of claim 8, wherein mailing electronically the customized message to an electronic mailbox address of the calling party includes mailing a digitized voice file version of the customized message.

11. The method of claim 1, wherein saving the customized message to a location designated by the calling party includes:

forwarding the customized message to a forwarding identifier.

12. The method of claim 11, further comprising:

prior to forwarding the customized message to a forwarding identifier, receiving the identifier from the calling party.

13. A method of presenting a customized message to a calling party and for allowing the calling party to electronically send the customized message, comprising:

saving the customized message from a called party for presentation to the calling party;

associating the customized message with an identifier of the calling party;

receiving a call from the calling party directed to the called party;

determining whether the call from the calling party is associated with the customized message using the identifier of the calling party;

if the call from the calling party is associated with the customized message, playing the customized message to the calling party;

after playing the customized message to the calling party, receiving an indication from the calling party to electronically send the customized message to a location designated by the calling party; and

sending the customized message to the location designated by the calling party,

wherein if the call from the calling party is not associated with the customized message, the call is routed to the called party.

14. The method of claim 13, wherein sending the customized message to the location designated by the calling party comprises sending a text version of the customized message in an electronic mail message.

15. The method of claim 13, wherein sending the customized message to the location designated by the calling party comprises sending a digital voice file version of the customized message in an electronic mail message.

16. The method of claim 13, wherein the location designated by the calling party comprises a wireless device.

17. The method of claim 13, wherein the location designated by the calling party comprises an electronic email account.

18. A computer-readable medium storing computer-executable instructions, the instructions including:

saving a customized message from a called party;

associating the customized message with an identifier of a calling party;

receiving a call from the calling party directed to the called party;

determining whether the call from the calling party is associated with the customized message; and

if the call from the calling party is associated with the customized message;

presenting the customized message to the calling party;

receiving an indication from the calling party to store the customized message at a location designated by the calling party; and

storing the customized message at the location designated by the calling party,

wherein if the call from the calling party is not associated with the customized message, the call is routed to the called party.

19. The computer-readable medium of claim 18, wherein the instructions further include:

receiving an indication from the calling party to store the customized message at an electronic address designated by the calling party; and

storing the customized message at the electronic address designated by the calling party.

20. The computer-readable medium of claim 18, wherein the instructions further include:

receiving an indication from the calling party to store the customized message at a forwarding telephone directory number designated by the calling party; and

storing the customized message at the forwarding telephone directory number designated by the calling party.