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Enhanced passenger pickup via telematics synchronization

  • US 8,082,095 B2
  • Filed: 09/12/2008
  • Issued: 12/20/2011
  • Est. Priority Date: 09/12/2008
  • Status: Active Grant
First Claim
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1. An automated system for facilitating passenger pickup via automatic telematic routing, the system comprising:

  • a call center having therein a computer system and database adapted to receive and integrate a plurality of data feeds including data feeds indicative of passenger arrival time at an airport and location, airport waiting area conditions, local traffic incidents and conditions, passenger waiting area availability, passenger baggage claim location, baggage claim delay associated with the baggage claim location, passenger flight arrival time, roadway traffic, and roadway incidents between the vehicle location and the airport, the integrating of the plurality of data feeds producing a recommended pick-up location and recommended travel directions to the recommended pick-up location, the call center computer system being further adapted to transmit the recommended pick-up location and recommended travel directions to a vehicle telematics unit installed in a remote vehicle;

    a mobile wireless communications device associated with the passenger, the mobile device in communication with the call center via one or more wireless networks adapted to receive an indicator of the recommended meeting location, wherein the call center computer system is further adapted access data associated with the communications device and to transmit an indication of the recommended meeting location to the communications device.

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