System and method for management of mobile device communication
First Claim
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1. A system, comprising:
- a first mobile communication device comprising;
a first device management agent configured to detect changed device status information for the first mobile communication device; and
a first synchronization agent configured to obtain the changed device status information from the device management agent and to communicate said changed device status information to a synchronization server, wherein the changed device status information is time zone information;
a second mobile communication device comprising;
a second synchronization agent configured to receive updated information from the synchronization server; and
a second device management agent configured to receive said updated information from the second synchronization agent and to update a data store maintained at the second mobile communication device with said updated information,wherein the second mobile communication device is configured to, upon initiation of a telephone call to the first mobile communication device, provide a warning based on said time zone information; and
the synchronization server, said synchronization server being configured to;
receive the changed device status information from the first synchronization agent in a synchronization operation; and
in response to receipt of said changed device status information, provide said updated information to the second synchronization agent of the second mobile communication device.
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Abstract
A system and method for managing mobile device communication in an enterprise includes a device management agent and a synchronization agent in the mobile device. Information about the status of the mobile device is collected by the device management agent and the synchronization agent communicates the status information to the enterprise with which the mobile device is associated. A synchronization server at the enterprise collects device information and updates records at the enterprise. Information such as device telephone number is propagated to the enterprise directory and potentially to a PBX to ensure connectivity with the mobile device.
120 Citations
16 Claims
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1. A system, comprising:
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a first mobile communication device comprising; a first device management agent configured to detect changed device status information for the first mobile communication device; and a first synchronization agent configured to obtain the changed device status information from the device management agent and to communicate said changed device status information to a synchronization server, wherein the changed device status information is time zone information; a second mobile communication device comprising; a second synchronization agent configured to receive updated information from the synchronization server; and a second device management agent configured to receive said updated information from the second synchronization agent and to update a data store maintained at the second mobile communication device with said updated information, wherein the second mobile communication device is configured to, upon initiation of a telephone call to the first mobile communication device, provide a warning based on said time zone information; and the synchronization server, said synchronization server being configured to; receive the changed device status information from the first synchronization agent in a synchronization operation; and in response to receipt of said changed device status information, provide said updated information to the second synchronization agent of the second mobile communication device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method, comprising:
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detecting, by a first device management agent at a first mobile communication device, a change in device status information for said first mobile communication device wherein the changed device status information is time zone information for the first mobile communication device; providing, by the first device management agent, said changed device status information to a first synchronization agent at the first mobile communication device; communicating said changed device status information by the first synchronization agent to a synchronization server in a synchronization operation; providing, by the synchronization server in response to receipt of said changed device status information, updated information for said first mobile communication device to a second synchronization agent at a second mobile communication device; receiving, by a second device management agent at the second mobile communication device, said updated information from the second synchronization agent; providing, by the second mobile communication device upon initiation of a telephone call to the first mobile communication device, a warning based on said time zone information; and updating, by the second device management agent, a data store maintained at the second mobile communication device with said updated information. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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Specification