Unified collection of content analytic data

• US 8,086,577 B2
• Filed: 12/18/2007
• Issued: 12/27/2011
• Est. Priority Date: 05/06/2004
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: International Business Machines Corporation
• Inventors: Handy-Bosma, John Hans, Kerlick, Shannon James, Mandelstein, Dan Jeffrey, Nair, Arvind Raveendranathan, Selvage, Mei Yang, Storey, Thomas Christopher, Viswanathan, Sudhandhira Selvan, Holubar, Kevin
• Primary Examiner(s): Saeed, Usmaan
• Assistant Examiner(s): Ahluwalia, Navneet K
• Application Number:
  US11/959,265
• Publication Number:
  US 20090157691A1
• Time in Patent Office: 1,470 Days
• Field of Search: 707 1- 10, 707/694, 705/2, 705/7, 705/8
• US Class Current: 707/694
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04N 21/4756 for rating content, e.g. scoring a recommended movie
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching
• CPC Class Codes: Y10S 707/99945 Object-oriented database structure processing

Abstract

A user evaluation of distributed content comprising an Evaluation Program (EP) that creates a user session when a user accesses distributed content is stored. The user evaluation is saved with other information such as the time and date of the evaluation, the user'"'"'s personal information, and the navigation path the user used to access the distributed content page. The EP records the user'"'"'s navigation of the distributed content in the user session. The EP gives the user the opportunity to rate distributed content. The EP saves the user'"'"'s evaluation with the user session data and external stimuli data. The EP closes the user session when the user leaves the distributed content. The EP reopens the user session when the user returns to the distributed content.

Claims

1. A method comprising:

a computer accepting an access by a user to a distributed content page, wherein the distributed content page comprises a single distributed content document, a file, a script, a view of content, or a view of a database;

the computer creating a user session on a content rating window, wherein the content rating window is a user interface configured to allow the user to rate a version of the distributed content page;

the computer accepting a user evaluation of the distributed content page at the content rating window;

the computer storing the user evaluation as a user rating in a data repository;

the computer associating the user rating with an identification of a medium by which the user accessed the distributed content page and an identification of a message sent to the user;

the computer storing, in the data repository, an identification of the user and an internet protocol address of the user; and

the computer storing, in a table of the data repository, a uniform resource locator of the distributed content page, an indication of a method used to access the distributed content page, an indication of a method used to exit the distributed content page, a version of the distributed content page, a version of the content rating window, the identification of the medium by which the user accessed the distributed content page, and the identification of the message sent to the user.

2. The method of claim 1 further comprising:

the computer tracking a navigation by the user of a plurality of distributed content pages during the user session;

the computer identifying a characteristic of the user; and

the computer configuring the content rating window based on the characteristic of the user.

3. The method of claim 1 further comprising:

the computer determining whether the distributed content page is associated with the content rating window.

4. The method of claim 3 further comprising:

the computer, responsive to determining that the distributed content page is not associated with the content rating window, determining whether the user has accessed a different distributed content page; and

the computer, responsive to determining that the user has accessed the different distributed content page, determining whether the different distributed content page has the content rating window.

10. The method of claim 3 further comprising:

the computer, responsive to determining that the distributed content page is associated with the content rating window, giving the user an opportunity to evaluate the distributed content page;

the computer determining whether the user desires to evaluate the distributed content page; and

the computer, responsive to receiving an indication that the user desires to evaluate the distributed content page, displaying the content rating window.

15. A computer system comprising one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices and program instructions which are stored on the one or more storage devices for execution by the one or more processors via the one or more memories and when executed by the one or more processors perform the method of claim 1.

16. A computer program product comprising one or more computer-readable, tangible storage devices and computer-readable program instructions which are stored on the one or more storage devices and when executed by one or more processors, perform the method of claim 1.

5. A computer system comprising:

one or more processors, one or more computer-readable memories and one or more computer-readable tangible storage devices;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to accept an access by a user to a distributed content page, wherein the distributed content page comprises a single distributed content document, a file, a script, a view of content, or a view of a database;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to create a user session on a content rating window, wherein the content rating window is a user interface configured to allow the user to rate a version of the distributed content page;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to accept a user evaluation of the distributed content page at the content rating window;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to store the user evaluation as a user rating in a data repository;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to associate the user rating with an identification of a medium by which the user accessed the distributed content page and an identification of a message sent to the user;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to store, in the data repository, an identification of the user and an internet protocol address of the user; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to store, in a table of the data repository, a uniform resource locator of the distributed content page, an indication of a method used to access the distributed content page, an indication of a method used to exit the distributed content page, a version of the distributed content page, a version of the content rating window, the identification of the medium by which the user accessed the distributed content page, and the identification of the message sent to the user.

6. The computer system of claim 5 further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to save an incomplete user rating in the one or more computer-readable tangible storage devices;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to categorize the user rating by the version of the distributed content page, the version of the content rating window, the identification of a medium by which the user accessed the distributed content page, and the identification of the message sent to the user;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to gather evaluative information from the user based on a complete navigation of a plurality of distributed content pages by the user; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to allow the user to evaluate the plurality of distributed content pages.

7. The computer system of claim 5, further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to receive the user rating from the user by email or telephone.

8. The computer system of claim 5 further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories to distinguish between an accidental distributed content page request and an intentional distributed content page request by analyzing duration data in the user session.

9. The computer system of claim 5, further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to serve the distributed content page using a wireless application protocol.

11. A computer program product for providing on-demand distributed storage in a peer-to-peer network, the computer program product comprising:

one or more computer-readable tangible storage devices;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to accept an access by a user to a distributed content page, wherein the distributed content page comprises a single distributed content document, a file, a script, a view of content, or a view of a database;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to create a user session on a content rating window, wherein the content rating window is a user interface configured to allow the user to rate a version of the distributed content page;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to accept a user evaluation of the distributed content page at the content rating window;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to store the user evaluation as a user rating in a data repository;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to associate the user rating with an identification of a medium by which the user accessed the distributed content page and an identification of a message sent to the user;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to store, in the data repository, an identification of the user and an internet protocol address of the user; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to store, in a table of the data repository, a uniform resource locator of the distributed content page, an indication of a method used to access the distributed content page, an indication of a method used to exit the distributed content page, a version of the distributed content page, a version of the content rating window, the identification of the medium by which the user accessed the distributed content page, and the identification of the message sent to the user.

12. The computer program product of claim 11 further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to redact personal information data of the user from the data repository;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to save an incomplete user rating in a memory;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to categorize the user rating by the version of the distributed content page, the version of the content rating window, the identification of a medium by which the user accessed the distributed content page, and the identification of the message sent to the user;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to gather evaluative information from the user based on a complete navigation of a plurality of distributed content pages by the user; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to allow the user to evaluate the plurality of distributed content pages.

13. The computer program product of claim 11, further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to receive the user rating from the user by email or telephone.

14. The computer program product of claim 11 further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to distinguish between an accidental distributed content page request and an intentional distributed content page request by analyzing duration data in the user session.