System, method and computer program product for extracting user profiles and habits based on speech recognition and calling history for telephone system advertising

• US 8,090,082 B2
• Filed: 01/22/2007
• Issued: 01/03/2012
• Est. Priority Date: 01/23/2006
• Status: Active Grant

• Current Assignee: III Holdings 1, LLC (Intellectual Ventures LLC)
• Original Assignee: iCall Incorporated
• Inventors: Gilbert, Arlo Christopher, Muldowney, Andrew
• Primary Examiner(s): Gauthier, Gerald
• Application Number:
  US11/625,684
• Publication Number:
  US 20070201636A1
• Time in Patent Office: 1,807 Days
• Field of Search: 370/401, 379/88.13, 379/88.14, 379/142.06, 379/220.01, 379/88.18, 379/212.01, 379/265.02, 379/266.01, 379/266.06, 379/309, 379/88.19, 704/246, 709/217, 455/457, 706/8, 715/708
• US Class Current: 379/88.14
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/4878 Advertisement messages
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user profile information to retrieve targeted messages.

Claims

1. A server operable to supply at least one targeted message to a client device in communication with the server, comprising:

an analyzer engine operable to analyze telephony data, and to generate user profile information based on said data;

a database operable to store a plurality of messages;

a search engine operable to query the database using the user profile information to retrieve one or more of the plurality of messages; and

a broadcast engine operable to communicate the one or more of the messages retrieved from the search engine to the client device,

wherein the telephony data contains data that is exchanged during a conversation between a user of the client device and at least one user of another device.

2. The server according to claim 1, further comprising:

a voice recognition engine operable to convert at least one spoken term contained in the telephony data into text.

3. The server according to claim 2, wherein the voice recognition engine employs an algorithm that uses hidden Markov models.

4. The server according to claim 1 wherein the analyzed telephony data contains at least one of a call destination number, a call initiation number, a date of the call, a time of the call, and a duration of the call.

5. The server according to claim 1, further comprising:

a receiver operable to receive the telephony data from the client device.

6. The server according to claim 1, further comprising:

a receiver operable to receive the telephony data from a telephone.

7. The server of claim 1 wherein the messages include at least one of sound, text and image data.

8. The server of claim 1 wherein the messages are advertisements.

9. The server according to claim 1, wherein the telephony data contains voice data that includes one or more spoken terms exchanged during the conversation between the user of the client device and the at least one user of another device.

10. The server according to claim 1, wherein the conversation between the user of the client device and the at least one user of another device is communicated via the client device and at least one other device.

11. The server according to claim 1, wherein the telephony data is data related to either one of a currently established connection or a previously established connection between the client device and at least one other device.

12. A method of providing at least one targeted message to a client device of a user, the method comprising the steps of:

using a computer to analyze telephony data to generate user profile information;

selecting one or more messages from a database of messages using the generated user profile information;

communicating said one or more messages to the client device of the user,

wherein the telephony data contains data that is exchanged during a conversation between a user of the client device and at least one user of another device.

13. The method of claim 12, wherein the telephony data is analyzed using one or more voice recognition algorithms.

14. The method of claim 13, wherein the one or more voice recognition algorithms use hidden Markov models.

15. The method of claim 12, wherein the analyzed telephony data contains at least one of a call destination number, a call initiation number, a date of the call, a time of the call, and a duration of the call.

16. The method of claim 12, wherein the one or more messages are communicated to the telephone user using at least one of sound, text and images.

17. The method of claim 12, wherein the messages are advertisements.

18. The method of claim 12, wherein the telephony data contains voice data that includes one or more spoken terms exchanged during the conversation between the user of the client device and the at least one user of another device.

19. The method of claim 12, wherein the conversation between the user of the client device and the at least one user of another device is communicated via the client device and at least one other device.

20. The method of claim 12, wherein the telephony data is data related to either one of a currently established connection or a previously established connection between the client device and at least one other device.

21. A computer program product comprising a computer usable medium having control logic stored therein for causing a computer to supply at least one targeted message to a client device of a user, said control logic comprising:

an analyzer engine operable to analyze telephony data, and to generate user profile information based on said data;

computer readable program code means for causing the computer to store a plurality of messages;

computer readable program code means for causing the computer to query a database using the user profile information to retrieve one or more of the plurality of messages; and

computer readable program code means for causing the computer to communicate one or more of the retrieved messages to the client device of the user,

wherein the telephony data contains data that is exchanged during a conversation between a user of the client device and at least one user of another device.

22. The computer program product of claim 21, further comprising:

computer readable program code means for causing the computer to convert one or more spoken terms contained in the telephony data into text.

23. The computer program product of claim 22, further comprising:

computer readable program code means for causing the computer to employ an algorithm that uses hidden Markov models.

24. The computer program product of claim 21, further comprising:

computer readable program code means for causing the computer to use a word density analysis to determine the most numerous of the one or more spoken terms and to use the most numerous of the one or more spoken terms as one or more user profile keywords.

25. The computer program product of claim 24, further comprising:

computer readable program code means for causing the computer to compare said one or more user profile keywords to a select list of predetermined keywords and to pare down the keywords to select the one or more messages.

26. The computer program product of claim 21 wherein the analyzed telephony data contains at least one of a call destination number, a call initiation number, a date of the call, a time of the call, and a duration of the call.

27. The computer program product of claim 21, further comprising a computer readable program code means for causing the computer to receive the telephony data.

28. The computer program product of claim 21, further comprising:

computer readable program code means for causing the computer to receive the telephony data from a telephone.

29. The computer program product of claim 21, further comprising:

computer readable program code means for causing the computer to communicate the one or more messages to the client device of the user using at least one of sound, text and images.

30. The computer program product of claim 21, wherein the messages are advertisements.

31. The computer program product of claim 21, wherein the telephony data contains voice data that includes one or more spoken terms exchanged during the conversation between the user of the client device and the at least one user of another device.

32. The computer program product of claim 21, wherein the conversation between the user of the client device and the at least one user of another device is communicated via the client device and at least one other device.

33. The computer program product of claim 21, wherein the telephony data is data related to either one of a currently established connection or a previously established connection between the client device and at least one other device.