Providing called number characteristics to click-to-dial customers
First Claim
1. A computer-implemented method, comprising:
- identifying, via a computing device, a phone number of an icon presented to a user of a web page;
in response to the icon being selected by the user via a selection of a first type, providing, via the computing device, call destination attributes of the phone number for presentation to the user; and
subsequently, in response to the icon in addition being selected by the user via a selection of a second type, responsive to the user having viewed the call destination attributes, initiating, via the computing device, a call to the phone number.
1 Assignment
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Accused Products
Abstract
A system and method to provide content and call attributes for a destination phone number using a click-to-dial connection includes accepting a query, retrieving links to a document, and searching through cached data using the query to identify relevant or destination number information. If no match is found, the method continues with accessing the document identified by the link for identifying relevant number information and creating a click-to-dial icon to link to the relevant numbers included in the relevant phone number information identified by the query. Next, a popup box for content relevant to the click-to-dial icon and a click feature on the popup box are created to retrieve call destination attributes for viewing by a user. Further, computer instructions create at least one communication connection between two communication devices after viewing call destination attributes.
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Citations
20 Claims
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1. A computer-implemented method, comprising:
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identifying, via a computing device, a phone number of an icon presented to a user of a web page; in response to the icon being selected by the user via a selection of a first type, providing, via the computing device, call destination attributes of the phone number for presentation to the user; and subsequently, in response to the icon in addition being selected by the user via a selection of a second type, responsive to the user having viewed the call destination attributes, initiating, via the computing device, a call to the phone number. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A tangible computer-readable medium storing instructions that, when executed by a computing device, cause the computing device to perform a method, the method comprising:
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identifying a phone number of an icon presented to a user of a web page; in response to the icon being selected by the user via a selection of a first type, providing call destination attributes of the phone number for presentation to the user; and subsequently, in response to the icon in addition being selected by the user via a selection of a second type, responsive to the user having viewed the call destination attributes, initiating, via the computing device, a call to the phone number.
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20. A computer system, comprising:
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a processor configured to present to a user of a web page an icon having a phone number; wherein the processor is further configured to, in response to the icon being selected by the user via a selection of a first type, present call destination attributes of the phone number to the user; and wherein the processor is further configured to, subsequently, in response to the icon in addition being selected by the user via a selection of a second type, responsive to the user having viewed the call destination attributes, initiate a call to the phone number.
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Specification