Method and apparatus for context-based content recommendation

• US 8,095,523 B2
• Filed: 08/08/2008
• Issued: 01/10/2012
• Est. Priority Date: 12/29/2004
• Status: Active Grant

• Current Assignee: Monetate, Inc. (StartApp, Inc.)
• Original Assignee: Baynote Incorporated (StartApp, Inc.)
• Inventors: Brave, Scott, Jia, Jack
• Primary Examiner(s): Vy, Hung T
• Assistant Examiner(s): Cao, Phuong Thao
• Application Number:
  US12/188,850
• Publication Number:
  US 20090037355A1
• Time in Patent Office: 1,250 Days
• Field of Search: 707/999.001, 707/705, 707/802
• US Class Current: 707/705
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation

Abstract

Starting with the people in and around enterprises, the expertise and work patterns stored in people'"'"'s brains as exhibited in their daily behavior is detected and captured. A behavioral based knowledge index is thus created that is used to produce expert-guided, personalized information.

Claims

1. A computer implemented context-centric content recommendation method, comprising:

establishing a current context for a user at a Web site based upon inputs that are representative of user actions at the Web site;

capturing the user'"'"'s current context information with an observer tag that is embedded in the Web site;

determining the user'"'"'s interest based on various user behaviors collected by the observer tag;

using full spectrum behavioral fingerprint technology to analyze the behaviors;

storing all resulting information in a memory as the user'"'"'s current context vector, the context vector comprising a hybrid vector of terms and documents with weights on each entry reflecting how strongly that term or document reflects the user'"'"'s current context;

incrementing the context vector entries corresponding to terms and phrases entered or clicked as a user enters search terms and/or clicks navigation links to capture expressed interest;

decrementing or decaying corresponding entries as user actions move further into the past;

incrementing corresponding vector entry for documents that a user clicks on or indicates interest in, as determined based on a user'"'"'s implicit actions; and

generating a representation of the user'"'"'s current context as a context vector for use in making recommendations of content to said user.

2. The method of claim 1, further comprising:

expanding and refining the context vector into an intent vector, based on affinities and associations learned from aggregated wisdom collected from observations on a community as a whole over a long term;

wherein the intent vector is created by looking at affinities between terms and documents in the context vector to other terms.

3. The method of claim 2, further comprising:

determining affinities that allow expansion of the context vector into an intent vector with an affinity engine;

wherein the affinity engine learns connections between documents and terms, documents and documents, terms and terms, as well as users to other users, documents, and terms by watching all implicit behaviors of a community on a Web site and by applying behavioral fingerprinting and a use rank algorithm to determine interest and associations.

4. The method of claim 3, further comprising:

identifying a peer group of users who share affinity to a current intent, as well as those users who exhibit behavior most like the current user within the context of that intent, the peer group being represented by a user vector, wherein each user entry in the user vector may have a weight indicating how strong of a peer he is to the current user in a current context.

5. The method of claim 4, further comprising:

identifying which documents have highest affinity to identified peers within a current intent;

wherein the affinity engine analyzes an activeness vector, term-doc matrices, and next-step matrices associated with the identified peers, weighted according to their peer weight, to compute the documents with highest affinity to the current intent;

and wherein the documents are unfiltered recommendations.

6. The method of claim 5, further comprising:

asking the affinity engine for community information on each of the recommendations;

wherein the community information is combined with other asset information and displayed to the user to help him understand a community wisdom underlying a recommendation.

7. The method of claim 6, wherein the displayed information comprises any of a number of users in total who found value in a document, a number of peers who associated a document with a current context and/or intent, and terms and/or phrases the community has associated with a document.

8. The method of claim 7, wherein the terms and/or phrases comprise a virtual folksonomy that represents terms that the community has associated to a document;

wherein said virtual folksonomy is created automatically by the affinity engine based on implicit actions of the community.