Method and system for integrating personal information search and interaction on web/desktop applications

• US 8,095,524 B2
• Filed: 03/18/2009
• Issued: 01/10/2012
• Est. Priority Date: 03/18/2009
• Status: Active Grant

• Current Assignee: ServiceNow Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Kandogan, Eser, Kim, Seonho
• Primary Examiner(s): Morrison, Jay
• Application Number:
  US12/406,201
• Publication Number:
  US 20100241645A1
• Time in Patent Office: 1,028 Days
• Field of Search: None
• US Class Current: 707/705
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 40/211 Syntactic parsing, e.g. based on context-free grammar [CFG] or unification grammars

Abstract

A system for integrating personal information search and interaction on web and desktop applications comprises enabling a user-interface (UI) component of an application for the entry of a query the UI component associated with context information. Entry of the query based on a natural language grammar is parsed to determine at least one natural language element. Element types associated with each natural language element are generated. A query command from a command list based on the natural language elements, the element types and the context information is interpreted. The query with arguments based on the natural language elements of the natural language query are executed to determine a result. The transformed result is output through said UI component by replacing said result for said query wherein outputting said transformed result comprises automatically adding email addresses, attachments and maps to said UI component.

Claims

1. A computer-implemented method for integrating personal information search and interaction on web and desktop applications comprising:

enabling, by an information handling/computer system, a user-interface (UI) component of an application to enter a query of a personal information repository, based on a request for information by said UI component;

in response to said request, receiving natural language information that is entered into said information handling/computer system;

parsing, by said information handling/computer system, said natural language information based on a natural language grammar, to determine at least one natural language element;

generating, by said information handling/computer system, element types associated with each of said at least one natural language element;

selecting, by said information handling/computer system, a command from a command list based on matching arguments of said command to said element types and type information that indicates those element types that substitute for said arguments;

executing, by said information handling/computer system, said command based on said matching arguments to determine a result from said personal information repository to said query;

outputting, by said information handling/computer system, said result through said UI component by replacing said result for said request for information by said UI component to automatically add any of email addresses, attachments, and maps to said UI component.

2. The method of claim 1, wherein said result is based on a context of said UI component.

3. The method of claim 2, wherein said result is transformed based on information contained within said personal information repository.

4. The method of claim 1, wherein said UI component of said application is not directed to search.

5. The method of claim 1, wherein said parsing of said natural language information is based on a chart parser.

6. The method of claim 1, wherein said element types are based on parts of speech.

7. The method of claim 1, wherein said arguments are resolved based on information from said personal information repository.

8. The method of claim 1, wherein said element types are based on information from a plurality of information repositories.

9. The method of claim 1, wherein said result comprises interpretations ranked by recency of observation by a user.

10. The method of claim 1, wherein said result comprises ranked selectable interpretations displayed in an intermediate user interface component.

17. The method of claim 8, wherein said arguments are resolved based on information from said personal information repository.

11. A non-transitory computer program storage device readable by computer, tangibly embodying a program of instructions executable by said computer to perform a method of integrating personal information search and interaction on web and desktop applications, said method comprising:

enabling a user-interface (UI) component of an application to enter a query of a personal information repository, based on a request for information by said UI component;

in response to said request, receiving natural language information that is entered into said computer;

parsing said natural language information based on a natural language grammar, to determine at least one natural language element;

generating element types associated with each of said at least one natural language element;

selecting a command from a command list based on matching arguments of said command to said element types and type information that indicates those element types that substitute for said arguments;

executing said command based on said matching arguments to determine a result from said personal information repository to said query;

outputting said result through said UI component by replacing said result for said request for information by said UI component to automatically add any of email addresses, attachments, and maps to said UI component.

12. The method of claim 11, wherein said result is based on a context of said UI component.

13. The method of claim 12, wherein said result is transformed based on information contained within said personal information repository.

14. The method of claim 11, wherein said UI component of said application is not directed to search.

15. The method of claim 11, wherein said parsing of said natural language information is based on a chart parser.

16. The method of claim 11, wherein said element types are based on parts of speech.

18. The method of claim 11, wherein said element types are based on information from a plurality of information repositories.

19. A computer-implemented method for integrating personal information search and interaction on web and desktop applications comprising:

enabling, by a information handling/computer system, a user-interface (UI) component of an application to enter a query of a personal information repository, based on a request for information by said UI component;

in response to said request, receiving natural language information that is entered into said information handling/computer system;

parsing, by said information handling/computer system, said natural language information based on a natural language grammar and a chart parser, to determine at least one natural language element;

generating, by said information handling/computer system, element types comprising parts of speech associated with each of said at least one natural language element;

selecting, by said information handling/computer system, a command from a command list based on matching arguments of said command to said element types and type information that indicates those element types that substitute for said arguments, said arguments being resolved based in information from said personal information repository;

executing, by said information handling/computer system, said command based on said matching arguments to determine a result from said personal information repository to said query;

outputting, by said information handling/computer system, said result through said UI component by replacing said result for said request for information by said UI component to automatically add any of email addresses, attachments, and maps to said UI component, said result being based on context of said UI component and being transformed based on information contained within said personal information repository.