Method and apparatus for bulletin board messaging in a voice mail system

• US 8,098,800 B2
• Filed: 01/03/2008
• Issued: 01/17/2012
• Est. Priority Date: 09/22/2004
• Status: Expired due to Fees

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Piatt, Kathy Goode, Boyd, Martha Karen
• Primary Examiner(s): Gauthier, Gerald
• Application Number:
  US11/969,074
• Publication Number:
  US 20080123824A1
• Time in Patent Office: 1,475 Days
• Field of Search: 379/88.18, 379/88.22, 379/88.23, 379/88.25, 379/205.01, 379/52, 379/88.13, 379/218.01, 379/207.02, 455/410, 455/564, 455/466, 703/6, 709/206, 370/352, 705/14.4
• US Class Current: 379/88.23
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching

Abstract

The present invention provides an option to record messages that can be geared to specific audiences, using PIN-restricted access as needed. The present invention provides a method and apparatus way for subscribers to record a number (more than one) of personalized messages or greetings geared towards specific callers or audiences in a plurality of bulletin boards associated with a single telephone number. The personalized greetings comprise public messages, private messages, public comments and private comments. The method and apparatus of the present invention also ensures customer privacy and increases the level of security by providing an option to PIN-protect the content and access to the content for each of the public and private recorded messages and comments.

Claims

1. A bulletin board messaging system service, comprising:

enabling a caller to indicate a selected bulletin board from a plurality of bulletin boards associated with a subscriber telephone number;

enabling the caller to indicate a selected public message option from a group consisting of a recording public message option and a listening to public messages option;

enabling the caller to indicate, upon providing an applicable personal identification number, a selected private message option from a group consisting of a recording private message option and a listening to private messages option; and

responsive to the caller successfully indicating the selected public message option;

recording a voice message of the caller;

storing the voice message in a tangible storage medium; and

associating the voice message stored in the tangible storage medium with the selected bulletin board.

2. The service of claim 1, wherein a personal identification number applicable to the recording private message option differs from a personal identification number applicable to the listening to private messages option.

3. The service of claim 1, further comprising:

enabling the caller to indicate, responsive to the storing of the voice message, a selected public comment option from a group consisting of a recording public comment option and a listening to public comments option; and

enabling the caller to indicate, in response to the storing of the voice message and upon providing the applicable personal identification number, a selected private comment option from a group consisting of a recording private comment option and a listening to private comments option; and

responsive to the caller successfully indicating either the recording public comment or the recording private comment option;

recording a voice comment of the caller;

storing the voice comment as recorded to a tangible storage medium; and

associating the voice comment as recorded with the selected bulletin board wherein the voice comment is responsive to the voice message.

4. The service of claim 3, wherein the personal identification numbers applicable to the private message options are different than the personal identification numbers applicable to the private comment options.

5. The service of claim 2, wherein a personal identification number applicable to the recording private comment option differs from a personal identification number applicable to the listening to private comments option.

6. A tangible computer-readable storage medium including embedded instructions, executable by a processor, for:

enabling a caller to indicate a selected bulletin board associated with a subscriber telephone number;

enabling a caller to select any of a set of options for recording and listening to public messages associated with the selected bulletin board;

enabling a caller to select any of a set of options for recording and listening to public comments, wherein a public comment is responsive to a public message;

implementing personal identification number code access for a set of options for recording and listening to private messages;

enabling a caller, upon presenting an applicable personal identification number, to select an option for recording a private message;

enabling a caller, upon presenting an applicable personal identification number, to select an option for listening to a private message;

enabling a caller, upon presenting an applicable personal identification number, to select an option for recording a private comment responsive to a recorded private message;

enabling a caller, upon presenting an applicable personal identification number, to select an option for listening to a private comment; and

recording messages to a tangible storage medium responsive to the caller successfully selecting any option for recording.

7. The computer readable medium of claim 6, wherein the personal identification numbers applicable to the recording private message option, the listening to private message option, the recording private comment option, and the listening to private comment option are all different.

8. The computer readable medium of claim 6, wherein the personal identification numbers applicable to the recording private message option and the listening to private comment option are the same.

9. The computer readable medium of claim 8, wherein the personal identification numbers applicable to the listening to private message option and recording private comment option are the same.

10. The computer readable medium of claim 9, wherein the personal identification numbers applicable to the recording private message option and the listening to private message option are different.

11. A bulletin board messaging system service, comprising:

associating a plurality of bulletin boards with a subscriber telephone number and enabling caller access to a bulletin board message via the subscriber telephone number;

enabling a caller to indicate a selected bulletin board responsive to the bulletin board message;

enabling the caller to select from a set of public options for recording and listening to public messages associated with the selected bulletin board;

selectively enabling a first set of authorized callers to select a record-private-message-option;

selectively enabling a second set of authorized callers to select a listen-to-private-messages option; and

responsive to the caller successfully selecting an option for recording a public or private message, recording a caller message, storing the caller message, and associating the caller message with the selected bulletin board.

12. The service of claim 11, further comprising:

enabling the caller to select from a set of public options for recording and listening to public comments responsive to the public messages;

selectively enabling a third set of authorized callers to select a record-private-comment-option responsive to the private message; and

selectively enabling a fourth set of authorized callers to select a listen-to-private-messages option.