Content feedback for authors of web syndications

• US 8,099,459 B2
• Filed: 06/23/2006
• Issued: 01/17/2012
• Est. Priority Date: 06/23/2006
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Plastina, Daniel, Jaffray, Andrew J., Silverman, Andrew L., Mullally, John P. IV, Vincent, Joshuah
• Primary Examiner(s): Pwu, Jeffrey
• Assistant Examiner(s): Taha, Shaq
• Application Number:
  US11/426,031
• Publication Number:
  US 20070299935A1
• Time in Patent Office: 2,034 Days
• Field of Search: 709/204
• US Class Current: 709/204
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

Transmit user feedback from a user to a web syndication author. A first communication link is opened. Content data from the web syndication author is received. The received content data is stored on a first client device. The opened first communication link is terminated after receiving the content data. User behavior data is collected as a function of user interactions with the received content data on the first client device after terminating the first communication link. User feedback including the collected user behavior data is transmitted to the web syndication author by opening a second communication link.

Claims

1. A method for transmitting user feedback from a user to a web syndication author, said method comprising:

opening, by a media player of a first client device of the user, a first communication link to a web service in response to a notification of availability of content data from the web syndication author;

receiving, at the first client device, via the opened first communication link, content data from the web syndication author, said content data comprising a podcast in a web syndication format, said web syndication format including one branch of really simple syndication (RSS) format, said received content data being stored on the first client device;

terminating the opened first communication link after receiving the content data at the first client device;

assigning, by the media player, a metadata tag to the received content data for storing user behavior data;

assigning, by the media player, a unique identifier to the received content data;

transferring of a copy of the received content data from the first client device to one or more external client devices, said transferred content data having the same unique identifier as the received content data;

after terminating the first communication link, rendering, via the media player, at least some of the received content data to the user, wherein the media player executes a feed plug-in to enable said rendering;

monitoring, via the media player at the first client device, user interactions with the received content data;

collecting, at the first client device, the monitored user behavior data as a function of the user interactions with the received content data on the first client device after terminating the first communication link, said collecting further comprising collecting, by the media player on the first client device, upon transferring of the copy of the received content data of the first client device with the one or more external client devices, user behavior data based on user interactions with the transferred content data on the external client devices and based on the unique identifier associated with the received content data and the transferred content data;

storing the collected user behavior data in the assigned metadata tag, and further storing the assigned metadata tag in an agent data store of the first client device;

in response to the collected user behavior data, presenting a feedback form to the user at the first client device, said feedback form including interactive questions requesting feedback input data from the user regarding a user experience based on the user interactions with the received content data after terminating the first communication link; and

in response to a user interaction from the user to transmit the feedback form, transmitting the requested feedback input data including the collected user behavior data in the agent data store from the first client device to the web syndication author by opening a second communication link.

2. The method of claim 1, wherein receiving the content data comprises receiving the content data from the web syndication author via the podcast in an atom syndication format.

3. The method of claim 1, further comprising providing to the user a user interface (UI) for providing additional user feedback to the web syndication author, and wherein transmitting comprises transmitting the additional user feedback to the web syndication author.

4. The method of claim 1, further comprising classifying the collected user behavior data based at least one of the following categories:

information relating content data usage, information relating to quality of the web syndication content, information relating to content data transmission from the web syndication author to the user, and information relating to content data quality.

5. The method of claim 1, further comprising formatting the collected user behavior data based on the classified categories on the client device, and

wherein transmitting comprises transmitting the collected user behavior data with the classified categories.

6. The method of claim 1, wherein transmitting the user feedback to the web syndication author occurs according to a pre-determined time period.

7. The method of claim 1, wherein one or more computer storage media have computer-executable instructions for performing the method of claim 1.

8. A system for transmitting user feedback from a user to a web syndication author, said system comprising:

an interface of a media player for establishing a first communication link with a web service in response to a notification of availability of content data from the web syndication author;

a processor configured for executing computer-executable instructions for;

receiving, at a client device, via the opened first communication link content data from the web syndication author said received content data being stored on the client device;

terminating the opened first communication link after receiving the content data at the client device;

assigning, by the media player, a unique identifier to the received content data;

transferring of a copy of the received content data from the first client device to one or more external client devices, said transferred content data having the same unique identifier as the received content data;

after terminating the first communication link, rendering, via the media player, at least some of the received content data to the user, wherein the media player executes a feed plug-in to enable said rendering;

monitoring, via the media player at the first client device, user interactions with the received content data on the first client device;

collecting the monitored user behavior data as a function of the user interactions with the received content data on the client device after terminating the first communication link, said collecting further comprising collecting, by the media player on the first client device, upon synchronization of the first client device with the one or more external devices, user behavior data based on user interactions with the transferred content data on the external client devices and based on the unique identifier associated with the received content data and the transferred content data;

in response to the collected user behavior data, providing a feedback form to the user for requesting feedback input data from the user regarding a user experience based on the collected user behavior data of the received content data after terminating the first communication link; and

in response to a user interaction from the user to transmit the feedback form, transmitting the requested feedback input data including the collected user behavior data from the client device to the web syndication author by opening a second communication link.

9. The system of claim 8, wherein the processor is configured to receive the content data from the web syndication author via the podcast in an atom syndication format.

10. The system of claim 8, wherein the interface comprises a user interface (UI) for providing additional user feedback to the web syndication author, and wherein the processor is configured to transmitting the additional user feedback to the web syndication author.

11. The system of claim 8, wherein the processor is further configured to classify the collected user behavior data based at least one of the following categories:

information relating content data usage, information relating to quality of the web syndication content, information relating to content data transmission from the web syndication author to the user, and information relating to content data quality.

12. The system of claim 8, wherein the processor classifies the at least one of the following categories using one or more of the following metrics:

meaningful, professional presentation, inappropriate content, audio quality, and cool factor.

13. One or more computer storage memory having computer-executable components for transmitting user feedback from a user at a location of a first client device to a web syndication author, said computer-executable components comprising:

a subscription component for opening a first communication link between a media player of the first client device and a web service in response to a notification of availability of content data from the web syndication author, said communications component receives via the opened first communication link content data from the web syndication author, said content data comprising a podcast in a web syndication format, said web syndication format including one branch of really simple syndication (RSS) format, said received content data being stored on the first client device;

a termination component for terminating the opened first communication link after receiving the content data at the first client device;

one or more habits agents for monitoring at the first client device user interactions with the received content data via the media player upon rendering of the received content data by the media player on the first client device after terminating the first communication link, said one or more habits agents further collect the monitored user behavior data as a function of the user interactions with the received content data on the first client device after terminating the first communication link, wherein the one or more habits agents of the first client device further collect user behavior data based on user interactions with a transferred copy of the received content data on another client device and based on a unique identifier common to the received content data and the transferred copy of the received content data and upon synchronization of said another client device with the first client device;

in response to the collected user behavior data, a feedback component for providing a feedback form to the user at the first client device for requesting feedback input data from the user regarding a user experience based on the user interactions with the received content data after the termination component terminates the first communication link; and

wherein the feedback component, in response to a user interaction from the user to transmit the feedback form, transmits the requested feedback input data including the collected user behavior data from the client device to the web syndication author by opening a second communication link.

14. The computer storage memory of claim 13, wherein the feedback component transmits the user feedback to the web syndication author according to a pre-determined time period.

15. The computer storage memory of claim 13, wherein the one or more habits agents monitor transferring of the content data from the first client device to another client device.

16. The computer storage memory of claim 13, wherein the subscription component receives the content data from the web syndication author via the podcast in an atom syndication format.

17. The computer storage memory of claim 13, further comprising a user interface (UI) for receiving additional user feedback for the web syndication author, and wherein the feedback component transmits the additional user feedback to the web syndication author.