Voicemail box with caller-specific storage folders
First Claim
1. A method of storing voicemail messages to caller specific voice message folders, comprising:
- receiving a call from a calling party to a voicemail system containing a plurality of voice message folders;
when the voicemail system has a voice message folder associated with the calling party'"'"'s telephone directory number, saving a voice message from the calling party in the voice message folder associated with the calling party'"'"'s telephone directory number;
when the voicemail system does not have a voice message folder associated with the calling party'"'"'s telephone directory number;
saving the voice message from the calling party in a general voice message folder,accessing the general voice message folder to retrieve a voice message saved therein wherein accessing the general voice message folder is initiated by a user,determining, based upon input received from the user, whether to create a specific voice message folder associated with the voice message retrieved from the general voice message folder; and
creating the specific voice message folder associated with the telephone directory number associated with the voice message retrieved from the general voice message folder; and
saving the voice message retrieved from the general voice message folder to the specific voice message folder.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and system are provided for creating and utilizing caller-specific memory locations or folders within a single voicemail box of a telecommunications network-based voicemail system. A subscriber to voicemail services sets up a plurality of caller-specific memory locations or folders within her voicemail box for directing incoming messages to particular folders. Preferably, the folders are specific to particular callers based on the caller directory number or caller ID. The subscriber assigns a given folder with directory numbers of callers known to be associated with that folder. When a call comes in to the voicemail system with a directory number associated with a given folder, the voice message from that call is directed to and saved in the associated folder. If desired, personal identification numbers (PIN) may be assigned to each folder to control access to messages saved therein.
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Citations
18 Claims
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1. A method of storing voicemail messages to caller specific voice message folders, comprising:
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receiving a call from a calling party to a voicemail system containing a plurality of voice message folders; when the voicemail system has a voice message folder associated with the calling party'"'"'s telephone directory number, saving a voice message from the calling party in the voice message folder associated with the calling party'"'"'s telephone directory number; when the voicemail system does not have a voice message folder associated with the calling party'"'"'s telephone directory number; saving the voice message from the calling party in a general voice message folder, accessing the general voice message folder to retrieve a voice message saved therein wherein accessing the general voice message folder is initiated by a user, determining, based upon input received from the user, whether to create a specific voice message folder associated with the voice message retrieved from the general voice message folder; and creating the specific voice message folder associated with the telephone directory number associated with the voice message retrieved from the general voice message folder; and saving the voice message retrieved from the general voice message folder to the specific voice message folder. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A voicemail system for storing voicemail messages to caller specific voice message folders, comprising:
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means for receiving a call from a calling party; means for saving a voice message from the calling party in the voice message folder associated with the calling party'"'"'s telephone directory number when the voicemail system locates a voice message folder associated with the calling party'"'"'s telephone directory number; means for saving the voice message from the calling party in a general voice message folder, when the voicemail system does not locate the voice message folder associated with the calling party'"'"'s telephone directory number; means for allowing access to a general voice message folder to retrieve a voice message saved therein; means for creating a specific voice message folder associated with the telephone directory number associated with the voice message retrieved from the general voice message folder, when the voicemail system does not locate the voice message folder associated with the calling party'"'"'s telephone directory number; means for saving the voice message retrieved from the general voice message folder to the specific voice message folder, when the voicemail system does not locate the voice message folder associated with the calling party'"'"'s telephone directory number. - View Dependent Claims (17, 18)
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Specification