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Method and apparatus for efficient handling of product return transactions

  • US 8,104,682 B2
  • Filed: 07/16/2009
  • Issued: 01/31/2012
  • Est. Priority Date: 10/02/1996
  • Status: Expired due to Term
First Claim
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1. An electronic system for obtaining remote pre-approval for returns of uniquely identified products, comprising:

  • processing resources including at least one processor configured to execute instructions to at least;

    receive, from a location remote from the electronic system, a unique identifier uniquely identifying each product for which return authorization is sought;

    evaluate each said unique identifier for each said product for which return authorization is sought against an electronic database system of the electronic system to determine whether applicable vendor-specified return criteria are met, the applicable vendor-specified return criteria for each product being accessible via the electronic database system with reference to the unique identifier associated with corresponding product;

    create a return authorization for products that qualify for return; and

    forward said return authorization to said remote location,wherein an identification of said return authorization is to accompany said products that qualify for return when said products are returned.

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