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Method and apparatus for providing a virtual assistant to a communication participant

DC
  • US 8,107,401 B2
  • Filed: 11/15/2004
  • Issued: 01/31/2012
  • Est. Priority Date: 09/30/2004
  • Status: Active Grant
First Claim
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1. A method for providing a customized virtual assistant to a first party of a communication between the first party and a second party, comprising:

  • injecting the customized virtual assistant into the communication, wherein the customized virtual assistant comprises software that is executed on a communication terminal used by the first party for conduct of the communication; and

    accessing, during the communication, a virtual assistant software module for the first party from a proxy node, wherein the virtual assistant is customized by the proxy node to allow the virtual assistant software module to be selectively included in the virtual assistant based on a selection of one or more supported external applications.

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