Method and apparatus for providing a business tool
First Claim
Patent Images
1. A computer implemented system comprising:
- a computer including a user interface presented on a display to provide a visual display of a business in a graphical form, the visual display providing immediate visual identification of an overall business state;
a provider interface to enable a provider to enter work data in pseudo-real-time into the system;
an analysis logic implemented by a processor to calculate key values for the business based on the pseudo-real-time data entered, the visual display representing a relationship of the key values to projected goals;
a visual display associated with the provider interface, enabling the provider to see their relative performance compared to one or more other providers and an overall business state using the pseudo-real-time data;
a troubleshooting interface to provide information to the provider about his or her own performance, and how to improve performance, in a manner to reinforce positive behavior; and
a notification module to notify the performer of exceptional performance, or impact on overall business performance.
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Abstract
A method and apparatus for business consulting are described. An input interface enables designated personnel to enter data in pseudo-real-time into the system. An analysis logic calculates key values for the business based on the pseudo-real-time data entered and enables the display of the relationship of the key values to projected goals. A user interface provides a visual display of an immediate identification of an overall business state.
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Citations
25 Claims
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1. A computer implemented system comprising:
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a computer including a user interface presented on a display to provide a visual display of a business in a graphical form, the visual display providing immediate visual identification of an overall business state; a provider interface to enable a provider to enter work data in pseudo-real-time into the system; an analysis logic implemented by a processor to calculate key values for the business based on the pseudo-real-time data entered, the visual display representing a relationship of the key values to projected goals; a visual display associated with the provider interface, enabling the provider to see their relative performance compared to one or more other providers and an overall business state using the pseudo-real-time data; a troubleshooting interface to provide information to the provider about his or her own performance, and how to improve performance, in a manner to reinforce positive behavior; and a notification module to notify the performer of exceptional performance, or impact on overall business performance. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A computer-implemented method of tracking business performance, the method comprising:
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enabling a provider to enter work data of a business using a computer in pseudo-real-time at a provider interface; calculating key values for the business using a processor based on the pseudo-real-time data entered; and providing a visual display on an output device showing a relationship of the key values to projected goals, the visual display providing immediate identification of an overall business state of the business in a graphical form; and giving feedback to the provider including the provider'"'"'s relative performance compared to one or more other providers and the business state, wherein the other providers may perform different work functions; and providing information to the provider, via a troubleshooting interface, about his or her own performance, and how to improve performance, in a manner to reinforce positive behavior, including notifying the performer of exceptional performance, or impact on overall business performance, when appropriate. - View Dependent Claims (14, 15, 20)
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16. An apparatus comprising:
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means for enabling a provider to enter work data of a business in pseudo-real-time into a provider interface; means for calculating key values for the business based on the pseudo-real-time data entered; and means for illustrating a relationship of the key values to projected goals in a visual display, the visual display providing immediate identification of an overall business state in a graphical form and showing the provider'"'"'s performance and relative performance of the provider to others; a means for providing information to the provider about his or her own performance, and how to improve performance, in a manner to enforce positive behavior; and a means for notifying the performer of exceptional performance, or impact on overall business performance. - View Dependent Claims (17, 18)
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19. A computer readable medium comprising non-transient executable instructions which when executed on a processing system cause said processing system to perform a method comprising:
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enabling a provider to enter work data of a business in pseudo-real-time; calculating key values for the business based on the pseudo-real-time data entered; determining a relationship of the key values to projected goals, and illustrating the relationship in a visual display updated continuously based on the pseudo-real-time data, the visual display providing immediate identification of an overall business state of the business in a graphical form; and displaying to the provider a performance of the provider and a relative performance of the provider to others; providing information to the provider, via a troubleshooting interface, about his or her own performance and how to improve performance, in a manner to reinforce positive behavior; and notifying the performer of exceptional performance, or impact on overall business performance.
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21. A computer implemented method comprising:
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receiving pseudo-real-time work information entered into a computer from a plurality of providers; calculating key values based on the pseudo-real-time work information; calculating relative performance, based on projected goals, the key values, and the real-time work information; and displaying relative performance information to the provider, the relative performance comparing the performance of the provider to other providers; providing information to the provider, via a troubleshooting interface, about his or her own performance, and how to improve performance, in a manner to reinforce positive behavior; and notifying the performer of exceptional performance, or impact on overall business performance. - View Dependent Claims (22, 23, 24, 25)
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Specification