Systems, apparatus, and methods for online purchasing

• US 8,108,316 B1
• Filed: 12/20/2007
• Issued: 01/31/2012
• Est. Priority Date: 12/20/2007
• Status: Active Grant

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Original Assignee: Symantec Corporation (NortonLifeLock Inc.)
• Inventors: Agbabian, Paul, Shapiro, Steven, Curlee, Robert, Grimes, Daniel, Reuveny, Gil, Tran, Lyn
• Primary Examiner(s): Fischer, Andrew J.
• Assistant Examiner(s): Cheung, Calvin K
• Application Number:
  US11/960,728
• Time in Patent Office: 1,503 Days
• Field of Search: 705 64- 76
• US Class Current: 705/64
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 20/227 characterised in that multiple accounts are available, e.g. to the payer
• CPC Class Codes: G06Q 20/382 insuring higher security of transaction
• CPC Class Codes: G06Q 20/3821 Electronic credentials
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

The disclosure is directed to systems, apparatus, and methods for online purchasing. In one example, a system includes a web server that presents purchase options and receives user input. The system may also include an application server that attempts to authenticate users to existing accounts using an account identifier, such as a user ID or email address. If a user does not provide an identifier corresponding to an existing account, the application server may create a new account. If the user provides an identifier corresponding to an existing account, but does not provide a valid password, the application server may create a provisional account. The application server may also associate purchases with the user'"'"'s account and provide access to the purchased product. Purchases associated with a provisional account may be resolved with an existing or newly-created permanent account when additional user information is received, such when the product is registered.

Claims

1. A system comprising:

a web server comprising at least one processor programmed to;

receive at least one purchase selection from a user;

receive a primary identifier from the user; and

receive payment information for the purchase selection;

an application server comprising at least one processor programmed to;

attempt to authenticate the user to an existing account using the primary identifier by;

determining that the primary identifier corresponds to the existing account;

determining that the user failed to provide a valid password for the existing account;

in response to the determination that the user failed to provide a valid password for the existing account, use the primary identifier to automatically create a temporary provisional account for the user that is distinct from the existing account without requiring any additional information from the user; and

associate the purchase selection with the provisional account in order to fulfill the purchase selection;

a user data store that stores user account data;

an order data store that stores purchase data associated with accounts in the user data store; and

a product data store that stores product description and pricing data.

2. The system of claim 1, wherein the application server is further programmed to provide access to a purchased product corresponding to the purchase selection.

3. The system of claim 1, wherein the application server is further programmed to resolve the provisional account with a permanent account.

4. A computer-implemented method comprising:

receiving at least one purchase selection from a user;

receiving a primary identifier from the user;

receiving payment information for the purchase selection;

attempting to authenticate the user to an existing account using the primary identifier by;

determining that the primary identifier matches the existing account;

determining that the user failed to provide a valid password for the existing account;

in response to the determination that the user failed to provide a valid password for the existing account, using the primary identifier to automatically create a temporary provisional account for the user that is distinct from the existing account without requiring any additional information from the user; and

associating the purchase selection with the provisional account in order to fulfill the purchase selection;

wherein all the method steps are performed by a computing device comprising at least one processor.

5. The method of claim 4, wherein the primary identifier comprises at least one of an email address, a user ID, a company name, and an encrypted token.

6. The method of claim 4, further comprising providing access to a purchased product corresponding to the purchase selection.

7. The method of claim 4, further comprising resolving the provisional account with a permanent account.

8. The method of claim 7, wherein resolving the provisional account with the permanent account comprises creating a new permanent account for the user.

9. The method of claim 7, wherein resolving the provisional account with the permanent account comprises:

receiving at least one secondary identifier from the user;

comparing the at least one secondary identifier received from the user with identifiers in the permanent account; and

determining that the at least one secondary identifier received from the user matches at least one of the identifiers in the permanent account.

10. The method of claim 9, wherein the secondary identifier comprises at least one of a name, an address, and a credit card number.

11. The method of claim 7, wherein resolving the provisional account with the permanent account comprises:

receiving product registration information from the user; and

comparing the product registration information received from the user with information in the permanent account;

determining that at least a portion of the product registration information received from the user matches at least a portion of the information in the permanent account.

12. The method of claim 11, wherein the product registration information comprises authentication credentials and a unique product identifier.

13. An apparatus comprising:

a communication module programmed to;

receive at least one purchase selection from a user;

receive a primary identifier from the user; and

receive payment information for the purchase selection;

a security module programmed to attempt to authenticate the user to an existing account using the primary identifier by;

determining that the primary identifier matches the existing account; and

determining that the user failed to provide a valid password for the existing account;

an account management module programmed to, in response to the determination that the user failed to provide a valid password for the existing account, use the primary identifier to automatically create a temporary provisional account for the user that is distinct from the existing account without requiring any additional information from the user;

a payment processing module programmed to associate the at least one purchase selection with the provisional account in order to fulfill the purchase selection; and

at least one processor programmed to execute the communication module, the security module, the account management module, and the payment processing module.

14. The apparatus of claim 13, further comprising a product fulfillment module programmed to provide a purchased product corresponding to the purchase selection.

15. The apparatus of claim 13, wherein the primary identifier comprises at least one of an email address, a user ID, and a company name.

16. The apparatus of claim 13, wherein the account management module is further programmed to resolve the provisional account with a permanent account.

17. The apparatus of claim 16, wherein the account management module resolves the provisional account with the permanent account by creating a new permanent account for the user.

18. The apparatus of claim 16, wherein the account management module resolves the provisional account with the permanent account by:

receiving at least one secondary identifier from the user;

comparing the at least one secondary identifier received from the user with identifiers in the permanent account; and

determining that the at least one secondary identifier received from the user matches at least one of the identifiers in the permanent account.

19. The apparatus of claim 18, wherein the secondary identifier comprises at least one of a name, an address, and a credit card number.

20. The apparatus of claim 16, wherein the account management module resolves the provisional account with the permanent account by:

receiving product registration information from the user;

comparing the product registration information received from the user with information in the permanent account; and

determining that at least a portion of the product registration information received from the user matches at least a portion of the information in the permanent account.