Network server emergency information accessing method
First Claim
1. A method for providing a 911 PSAP (Public Safety Answering Point) call taker with the location of a remote wireless communications device requiring emergency services, comprising:
- a) establishment of a first telephone call connection between the telephone of a person and a remote wireless communications device;
b) said person transmitting a command to said wireless communication device via said established call connection, said command ordering said wireless communication device to establish a conference call connection including said wireless communications device, said PSAP and said person;
c) said command also ordering said wireless communication device to establish a second data connection with a predetermined Internet server upon establishment of said conference call connection, said second data connection allowing transmission of location information from said wireless communication device to said Internet server, said data connection being concurrent with, but separate from said conference call connection;
d) said Internet server rendering said location information in map format for viewing by persons accessing said server;
e) said person accessing said Internet server to view said mapped location information to determine the location of said wireless communications device, andf) said person verbally providing the location of said wireless communications device to said PSAP call taker during the established conference call connection and requesting emergency services at the location of said wireless communications device.
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Accused Products
Abstract
A Means and Methods for providing a PSAP with means for tracking the real time location of a wireless telephone that connects to an Internet server upon detection of predefined events or reception of a command from a person to do so and transmits location information and event data to said server for viewing by authorized users. The server also displays a telephone number for a PSAP having jurisdiction over the location of the wireless telephone. Said PSAP telephone numbers being stored in a server data base and providing a means whereby a person logged-onto the server can call this PSAP telephone number, explain the reason for the call, provide the call taker with log-on information allowing access to the server and the data transmitted from the wireless telephone so that he can access mapped location information showing the location of the wireless telephone and then take appropriate action. Methods for delivering vehicle Automatic Crash Notifications to a PSAP, for establishing VoIP communications with crash victims and for providing crash data and video information to emergency responders showing the injury level of crash victims is disclosed as well as a video security system with multiparty command dialed PSAP notification voice calls and audio, video and location data transmission to the server. Satellite security telephones, offender monitoring devices, child safety telephones and medical alert notification embodiments of the invention are also disclosed.
55 Citations
45 Claims
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1. A method for providing a 911 PSAP (Public Safety Answering Point) call taker with the location of a remote wireless communications device requiring emergency services, comprising:
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a) establishment of a first telephone call connection between the telephone of a person and a remote wireless communications device; b) said person transmitting a command to said wireless communication device via said established call connection, said command ordering said wireless communication device to establish a conference call connection including said wireless communications device, said PSAP and said person; c) said command also ordering said wireless communication device to establish a second data connection with a predetermined Internet server upon establishment of said conference call connection, said second data connection allowing transmission of location information from said wireless communication device to said Internet server, said data connection being concurrent with, but separate from said conference call connection; d) said Internet server rendering said location information in map format for viewing by persons accessing said server; e) said person accessing said Internet server to view said mapped location information to determine the location of said wireless communications device, and f) said person verbally providing the location of said wireless communications device to said PSAP call taker during the established conference call connection and requesting emergency services at the location of said wireless communications device. - View Dependent Claims (2, 3, 4)
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5. A method for establishing an automatic crash notification call to a PSAP (Public Safety Answering Point) by a wireless communication device located in a mobile object upon detection of an accident occurrence, comprising:
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a. detecting a crash event by sensors connected to a wireless communications device in a mobile object; b. said wireless communication device establishing a data connection with a predetermined Internet server and a concurrent voice call connection with a PSAP telephone number; c. said wireless communications device transmitting to said Internet server crash related data; d. said wireless communication device concurrently transmitting a predetermined set of crash related data to said PSAP via said established voice call connection; e. said crash related data transmitted to said PSAP including the Internet address of said Internet server, said Internet address providing a means allowing said PSAP to access said location information and crash data transmitted by said wireless communication device to said Internet server, and f. wherein the PSAP call taker provides auxiliary emergency responders with the Internet address of the Internet server enabling said emergency responders to independently access said Internet server, view the crash data transmitted from the wireless communications device and establish bi-direction VoIP audio communications with persons in the vicinity of said wireless communications device via a telephone call bridge connection established by said Internet server. - View Dependent Claims (6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A method for protection of fixed location assets and for the notification to predetermined persons of detection of predetermined alarm events at said fixed location, comprising:
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a. a wireless communications device protecting an asset detecting the occurrence of a predefined alarm event; b. the wireless communication device establishing a data connection with an Internet server and transmitting an event detection notification and audio and video information captured by a camera and microphone connected to said wireless communication device to said Internet server; c. said Internet server notifying a predetermined person of said event detection notification; d. said person, upon being notified by said Internet server of said event detect, accessing said Internet server and a data base of user provided information residing on said Internet server and viewing an emergency contact 10-digit telephone number of a PSAP (Public Safety Answering Point) having jurisdiction over the location of said wireless communication device stored on said data base; e. said person calling said emergency contact telephone number provided by said Internet server data base of user provided information and establishing a call connection with said PSAP; f. during said established person to PSAP call connection, said person calling the wireless communication device, which is programmed to auto-answer an incoming call from said person, and establishing a conference call connection including said wireless communication device, said person and said PSAP, and g. wherein said wireless communication device is connected to a camera and wherein image information captured by said camera is transmitted to said PSAP during said conference call connection. - View Dependent Claims (20, 21)
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22. A method for remotely commanding a wireless communications device, during an established voice call connection between a person and said wireless communication device, to establish an explicit call transfer telephone call connection between said person and a PSAP (Public Safety Answering Point) emergency telephone number;
- wherein said explicit call transfer is established by said wireless communication device via call set-up explicit call transfer supplementary services provided to customers by a telephone company service provider network; and
upon successful establishment of said explicit call transfer said wireless communication device dropping out of both the PSAP and person call connections and then establishing a new data connection with a predetermined Internet server;
wherein said data connection is concurrent with, but separate from, the person to PSAP explicit call transfer connection and wherein said data connection allows transmission of location information from said wireless communications device to said Internet server for rendering in map format and viewing by persons accessing said Internet server, comprising;a. establishment of a voice call connection between the telephone of a person and a wireless communication device that is authorized to use explicit call transfer supplementary services provided by a telephone company service provider network; b. said person transmitting a command instruction to said wireless communication device during said established call connection ordering said wireless communication device to redirect said call from the telephone of the person to a PSAP; c. said wireless communication device transmitting a predefined dialing sequence to the telephone company network;
said dialing sequence predetermined to result in the telephone company network establishing an explicit call transfer call connection between said telephone of the person and a PSAP having jurisdiction over the location of the wireless communication device, and, after establishment of the explicit call transfer, said wireless communication device disconnecting from both the PSAP call connection and the original connection with the telephone of the person;d. upon successful establishment of said call transfer, said wireless communication device establishing a new concurrent data connection with a predetermined Internet server and transmitting GPS location information to said Internet server;
said GPS location information allowing said server to generate maps showing the location of said wireless communication device for viewing by persons accessing the Internet server. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29)
- wherein said explicit call transfer is established by said wireless communication device via call set-up explicit call transfer supplementary services provided to customers by a telephone company service provider network; and
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30. A method providing a means whereby a person can access an Internet server tracking the location of a wireless communication device, view Internet server generated maps showing the geographic location of the wireless communication device being tracked and access a data base generated telephone number of a PSAP (Public Safety Answering Point) having jurisdiction over the location of said communication device being tracked;
- wherein said wireless communication device is connected to a cell tower operated by a telephone company network providing cellular service to said communication device, and wherein the geographic location of said wireless communication device is determined by said telephone company network and provided to said Internet server for use by said Internet server to generate maps showing the geographical location of said wireless communication device;
wherein said location information provided by said telephone company network is also used by said Internet server to query a data base of PSAP telephone numbers linked to PSAP jurisdiction boundaries to determine the correct PSAP telephone number to call to request emergency services at the location of said wireless communication device, comprising;a. a person accessing an Internet server configured to track and map the location of a wireless communication device connected to a telephone company cellular service provider network; b. said Internet server being provided with the location of said wireless communication device by said telephone company network; c. said Internet server generating a map showing said location provided by said telephone company network; d. said Internet server using said location information provided by said telephone company network to query a database of PSAP jurisdiction boundaries and telephone numbers associated with said PSAP jurisdiction boundaries to determine a 10-digit telephone number of a PSAP having jurisdiction over the location of said wireless communication device; e. said Internet server publishing said data base provided PSAP telephone number for viewing by persons accessing said Internet server; f. a person accessing said Internet server and said published PSAP telephone number, calling the PSAP telephone number;
establishing a call connection with a PSAP call taker;
explaining the reason for the call and requesting emergency services at the location of said wireless communication device, andg. said person verbally providing the location of said wireless communication device to said PSAP call taker so that emergency services can be provided at said location of said wireless communication device. - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38, 39)
- wherein said wireless communication device is connected to a cell tower operated by a telephone company network providing cellular service to said communication device, and wherein the geographic location of said wireless communication device is determined by said telephone company network and provided to said Internet server for use by said Internet server to generate maps showing the geographical location of said wireless communication device;
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40. A method providing a means whereby an Internet server with access to a data base of PSAP (Public Safety Answering Point) telephone numbers linked to location areas of PSAP jurisdiction boundaries is used to identify the correct PSAP telephone number to call for emergency services when a location is known for the needed services, comprising:
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a. reception by an Internet server of a data transmission from a wireless communication device operating one of a satellite, cellular or Internet communications network; b. said data transmission including GPS location information which the server renders in map format; c. said server having access to a data base of PSAP telephone numbers linked to areas of jurisdiction location boundaries of PSAP emergency service providers ; d. wherein said GPS location is provided to said data base of PSAP telephone numbers by said Internet server so that said data base can determine the correct PSAP telephone number to call to request emergency services at the location of the wireless communications device; e. wherein said PSAP telephone number, determined by said data base to have jurisdiction over the location of the wireless communication device, is published by said Internet server for viewing by persons accessing said Internet Server; f said Internet server notifying a predetermined person of reception of said data transmission from said wireless communication device; g. said notified person accessing said server to securing said data base generated PSAP telephone number; h. said person calling said PSAP telephone number and establishing a call connection with the PSAP call taker, and i. said person verbally providing the location of the wireless communications device to the PSAP call taker and requesting emergency services at the location of the wireless communication device. - View Dependent Claims (41, 42, 43, 44, 45)
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Specification