Apparatus for supporting delivery and redistribution of perishable and time-sensitive goods using a shuffle run

• US 8,117,095 B2
• Filed: 10/23/2009
• Issued: 02/14/2012
• Est. Priority Date: 12/13/2002
• Status: Active Grant

• Current Assignee: Cox Enterprises Incorporated
• Original Assignee: Cox Enterprises Incorporated
• Inventors: Brockman, Gary B., Modisette, John Philip, Mellott, John C.
• Primary Examiner(s): Gart, Matthew
• Assistant Examiner(s): IWARERE, OLUSEYE
• Application Number:
  US12/604,453
• Publication Number:
  US 20100042463A1
• Time in Patent Office: 844 Days
• Field of Search: 705/30, 705/28
• US Class Current: 705/28
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/0832 Special goods or special handling procedures, e.g. handling of hazardous or fragile goods
• CPC Class Codes: G06Q 10/08355 Routing methods
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

Systems and methods provide for tracking, controlling, optimizing, and otherwise managing the delivery of perishable and time-sensitive goods such as newspapers, periodicals and promotional materials to consumers, both subscribers and non-subscribers, and to retail outlets. One exemplary arrangement includes a web server, a database server, and handheld computers. A database including at least route delivery information may be created and at least portions of the database may be communicated to respective handheld devices for display. Time-sensitive goods such as newspapers or periodicals may be delivered based at least in part on the information displayed on the handheld devices, which are also used to collect information during said delivery. The collected information is communicated to the database for billing, reporting and analysis. Features include intelligent advanced shuffle handling and tracking, web-based planning tools, sequencing of distribution outlets along a trip or route, delivery without employing paper lists, trip management/tracking, intermittent or continual connectivity and/or data reporting, time stamping/time-based tracking, and retail manager signature input as part of data collection. Support for ASP, service-oriented business models may be provided.

Claims

1. A system for automatically managing initial distribution and subsequent redistribution of perishable products to retail delivery outlets, said system comprising:

a server arrangement that maintains delivery route information;

plural portable handheld appliances that are at least intermittently connectable to communicate with said server arrangement, said server arrangement providing transmission of at least some of said delivery route information to said handheld appliances, said plural portable handheld appliances being structured to receive, store and display at least subsets of said delivery route information relating to particular delivery routes;

image capturing devices associated with said plural at least intermittently connectable portable handheld appliances, said image capturing devices being configured to automatically capture product identification information associated with said delivered products, said server arrangement uploading captured information from said plural intermittently-connected portable handheld appliances and tallying quantities and types of products delivered on a per-outlet basis based at least in part on information collected using said image capture devices to permit determination of delivery activity based, at least in part, on said collected, tallied quantities and types of products delivered;

said handheld appliances and server arrangement being further configured to cooperate to manage redistribution of previously properly-delivered products between said delivery outlets by collecting and reporting shuffle run information representing re-distribution of previously properly-delivered products between said outlets,

wherein said shuffle run information comprises the number of units of a product properly delivered to one outlet and then subsequently moved from the one outlet to another outlet.

2. The system of claim 1 wherein said handheld appliances include signature capture touch-sensitive screens configured to collect outlet representative signatures indicating approval of said delivery and return quantities.

3. The system of claim 1 further wherein said server arrangement is configured to shared among disparately-located delivery businesses delivering different products.

4. The system of claim 1 wherein the handheld appliances are configured to track simultaneous delivery of different products to common delivery outlets.

5. The system of claim 1 wherein said server arrangement is configured to dispatch delivery personnel into the field while said products are still sellable to adjust the distribution of said products by taking products properly delivered to slower-selling outlets from said slower-selling outlets and shifting them to another outlet(s) where said products are more likely to sell.

6. The system of claim 1 wherein said server arrangement is configured to collect shuffle data by delivery outlet.

7. The system of claim 1 wherein said server arrangement is configured to command a shuffle run to be performed within a predetermined time of initial delivery of said perishable products.

8. The system of claim 1 wherein the handheld appliances are configured so that a first handheld appliances is used to initially deliver products to a particular outlet and a second handheld appliance different from said first handheld appliance is used to shuffle products to and/or from said particular outlet.

9. The system of claim 1, wherein the plural portable handheld appliances are configured to receive at least subsets of said delivery route information relating to particular delivery routes in coincidence with uploading collected information from said plural portable handheld appliances.

10. The system of claim 1 wherein the server arrangement is configured to analyze and store data collected and reported within one or more databases, and to generate one or more reports based on the collected and reported data.

11. The system of claim 1, wherein said handheld appliance comprise additional data acquisition sensors configured to query automatic counting mechanisms in vending machines to acquire quantity of sale information.

12. The system of claim 1, wherein said handheld appliances each include at least one display configured to display messages.

13. The system of claim 12, wherein said handheld appliances are each configured to display messages specific to downloaded route information.

14. The system of claim 1 wherein said products comprise periodical publications.

15. The system of claim 1 wherein the products comprise newspapers.