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Methods and systems for transmitting content to an imaging device

  • US 8,120,797 B2
  • Filed: 07/29/2005
  • Issued: 02/21/2012
  • Est. Priority Date: 10/08/2004
  • Status: Active Grant
First Claim
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1. A method for transmitting content to an imaging device display, said method comprising:

  • receiving an error notification from a web service application on a multi-function peripheral (MFP) device, wherein said error notification comprises a markup language error message identifying an MFP error;

    determining whether an error described in said error notification is recoverable;

    if said error is recoverable, resolving said error by interacting with a device management a application programming interface (API) on said MFP, wherein said interacting consists of requesting a device status report, requesting job queue and history information, retrieving data security settings and configuring said MFP or rebooting said MFP, and replacing said error notification with an error resolution notification;

    matching said error notification or said error resolution notification to a resource identifier identifying the location of error message or error resolution message content related to said error identified in said error notification;

    sending a display request to said web service application on said MFP, said display request comprising said resource identifier embedded in a markup language error message or error resolution message, said display request also comprising directions to push said resource identifier to a browser on said MFP;

    receiving a request for said markup language error message identified by said resource identifier from said browser on said MFP; and

    transmitting said markup language error message from said resource to said MFP browser.

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