Method and system for integrating voicemail and electronic messaging

• US 8,121,263 B2
• Filed: 07/21/2006
• Issued: 02/21/2012
• Est. Priority Date: 07/21/2006
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Yao, Rose, Rideout, Ariel L., Sego, Michael D.
• Primary Examiner(s): Patel, Hemant
• Application Number:
  US11/459,295
• Publication Number:
  US 20080037726A1
• Time in Patent Office: 2,041 Days
• Field of Search: 379 8811- 8814, 379 8817- 8818, 379 8822- 8823, 379 671- 8828, 4554121-417, 715/201, 715/203, 715/716, 715727-729, 715/752, 715754-766, 715/780, 715/809, 715/866, 715/209, 715/210, 715243-253, 715/277, 715/751, 370351-356, 348 1401- 1416, 709201-207, 709217-244
• US Class Current: 379/88.13
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]

Abstract

When an electronic message with a voicemail attachment is received, an audio player object and a reply by chat object are displayed simultaneously along with the electronic message. A reply to the electronic message, whether by chat or by email, is associated with the same thread as the electronic message. The electronic message with the voicemail attachment is associated with a conversation thread that may also include chat messages and email messages. In a conversation view of a respective conversation thread, representations of an electronic voicemail message (an electronic message having a voicemail attachment), one or more chat messages and one or more email messages may be displayed simultaneously.

Claims

1. A computer implemented method, comprising:

at a client system having one or more processors, memory storing one or more programs for execution by the one or more processors, and a display device;

receiving an electronic message, wherein the electronic message is an email message and is associated with audio data;

displaying a plurality of regions including a first contiguous region, wherein, when the audio data contains a voicemail message, the displaying includes simultaneously displaying, within the first contiguous region;

the electronic message;

an email reply object comprising a reply box for entry of an email reply message replying to the electronic message;

an audio player object configured for playing back the audio data; and

a chat reply object;

detecting selection of the chat reply object; and

in response to detecting selection of the chat reply object;

initiating a chat session associated with the electronic message; and

displaying a second contiguous region distinct from the plurality of regions, wherein the second contiguous region includes a chat window that at least partially covers the reply box.

2. The method of claim 1, wherein the audio data comprises a digital audio file.

3. The method of claim 1, wherein the audio data comprises an MP3 file.

4. The method of claim 1, wherein the audio player object is a Flash object.

5. The method of claim 1, further comprising simultaneously displaying, while displaying the electronic message, the audio player object and the chat reply object, an image associated with a sender of the electronic message.

19. The method of claim 1, further comprising simultaneously displaying, while displaying the electronic message, the audio player object and the chat reply object, presence information associated with a sender of the electronic message.

23. The method of claim 1, further comprising, prior to displaying the plurality of regions, determining whether the electronic message is associated with a predefined voicemail tag that identifies electronic messages with which it is associated as having audio data that contains a voicemail message.

24. The method of claim 1, further comprising, displaying the audio player object configured for playing back the audio data only when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message.

25. The method of claim 1, wherein the electronic message is indexed so that it is searchable as a voicemail message only when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message.

26. The method of claim 1, further comprising, when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message:

displaying the audio player object in the first contiguous region; and

forwarding a copy of the electronic message, including the audio data, to another client system, wherein the voicemail tag is not included in the copy of the electronic message.

6. A graphical user interface, comprising:

a plurality of regions, wherein a first contiguous region of the plurality of regions is associated with an electronic message and the electronic message is an email message and is associated with audio data, and the first contiguous region includes a plurality of simultaneously displayed GUI objects, including, when the audio data contains a voicemail message;

a message information region for displaying information associated with the electronic message;

an email reply object comprising a reply box for entry of an email reply message replying to the electronic message;

an audio player object, displayed within the first contiguous region and configured for playing back the audio data; and

a chat reply object displayed within the first contiguous region,

wherein;

in response to selection of the chat reply object;

a chat session associated with the electronic message is initiated; and

a second contiguous region distinct from the plurality of regions is displayed, wherein the second contiguous region includes a chat window that at least partially covers the reply box.

7. The graphical user interface of claim 6, wherein an image associated with a sender of the message is simultaneously displayed while displaying the electronic message, the audio player object and the chat reply object.

20. The graphical user interface of claim 6, including a presence information region to display presence information associated with a sender of the electronic message.

8. A system, comprising:

memory;

one or more processors; and

one or more programs, wherein the one or more programs are stored in the memory and configured for execution by the one or more processors, the one or more programs comprising;

instructions to receive an electronic message, wherein the electronic message is an email message and is associated with audio data; and

instructions to display a plurality of regions including a first contiguous region, wherein, when the audio data contains a voicemail message, the instructions to display cause the system to simultaneously display, within the first contiguous region;

the electronic message;

an email reply object comprising a reply box for entry of an email reply message replying to the electronic message;

an audio player object configured for playing back the audio data; and

a chat reply object;

instructions to detect selection of the chat reply object; and

instructions to, in response to detecting selection of the chat reply object;

initiate a chat session associated with the electronic message; and

display a second contiguous region distinct from the plurality of regions, wherein the second contiguous region includes a chat window that at least partially covers the reply box.

9. The system of claim 8, wherein the audio data comprises a digital audio file.

10. The system of claim 8, wherein the audio data comprises an MP3 file.

11. The system of claim 8, wherein the audio player object is a Flash object.

12. The system of claim 8, wherein the one or more programs further comprise instructions to simultaneously display, while displaying the electronic message, the audio player object and the chat reply object, an image associated with a sender of the electronic message.

21. The system claim 8, wherein the one or more programs futher comprise instructions to simultaneously display, while displaying the electronic message, the audio player object and the chat reply object, presence information associated with a sender of the electronic message.

27. The system of claim 8, wherein the one or more programs further comprise instructions to determine, prior to displaying the plurality of regions, whether the electronic message is associated with a predefined voicemail tag that identifies electronic messages with which it is associated as having audio data that contains a voicemail message.

28. The system of claim 8, wherein the one or more programs further comprise instructions to display the audio player object configured for playing back the audio data only when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message.

29. The system of claim 8, wherein the electronic message is indexed so that it is searchable as a voicemail message only when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message.

30. The system of claim 8, wherein the one or more programs further comprise instructions to, when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message:

display the audio player object in the first contiguous region; and

forward a copy of the electronic message, including the audio data, to another client system, wherein the voicemail tag is not included in the copy of the electronic message.

13. A non-transitory computer readable storage medium storing one or more programs, the one or more programs comprising instructions, which when executed by a computer system, cause the computer system to:

receive an electronic message, wherein the electronic message is an email message and is associated with audio data; and

display a plurality of regions including a first contiguous region, wherein, when the audio data contains a voicemail message, and the instructions to display cause the computer system to simultaneously display, within the first contiguous region;

the electronic message;

an email reply object comprising a reply box for entry of an email reply message replying to the electronic message;

an audio player object configured for playing back the audio data; and

a chat reply object;

detect selection of the chat reply object; and

in response to detecting selection of the chat reply object;

initiate a chat session associated with the electronic message; and

display a second contiguous region distinct from the plurality of regions, wherein the second contiguous region includes a chat window that at least partially covers the reply box.

14. The computer readable storage medium of claim 13, wherein the audio data comprises a digital audio file.

15. The computer readable storage medium of claim 13, wherein the audio data comprises an MP3 file.

16. The computer readable storage medium of claim 13, wherein the audio player object is a Flash object.

17. The computer readable storage medium of claim 13, further comprising instructions to simultaneously display, while displaying the electronic message, the audio player object and the chat reply object, an image associated with a sender of the electronic message.

22. The computer readable storage medium of claim 13, futher comprising instructions to simultaneously display, while displaying the electronic message, the audio player object and the chat reply object, presence information associated with a sender of the electronic message.

31. The computer readable storage medium of claim 13, further comprising instructions to determine, prior to displaying the plurality of regions, whether the electronic message is associated with a predefined voicemail tag that identifies electronic messages with which it is associated as having audio data that contains a voicemail message.

32. The computer readable storage medium of claim 13, further comprising instructions to display the audio player object configured for playing back the audio data only when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message.

33. The computer readable storage medium of claim 13, wherein the electronic message is indexed so that it is searchable as a voicemail message only when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message.

34. The computer readable storage medium of claim 13, further comprising instructions to, when the electronic message is associated with a voicemail tag identifying the electronic message as having audio data that contains a voicemail message:

display the audio player object in the first contiguous region; and

forward a copy of the electronic message, including the audio data, to another client system, wherein the voicemail tag is not included in the copy of the electronic message.

18. A system, comprising:

one or more processors;

memory storing one or more programs for execution by the one or more processors;

means for receiving an electronic message, wherein the electronic message is an email message and is associated with audio data;

means for displaying a plurality of regions including a first contiguous region, wherein, when the audio data contains a voicemail message, the means for displaying cause the system to simultaneously display, within the first contiguous region;

the electronic message;

an email reply object comprising a reply box for entry of an email reply message replying to the electronic message;

an audio player object configured for playing back the audio data; and

a chat reply object;

means for detecting selection of the chat reply object; and

means, responsive to detecting selection of the chat reply object, for;

initiating a chat session associated with the electronic message; and

displaying a second contiguous region distinct from the plurality of regions, wherein the second contiguous region includes a chat window that at least partially covers the reply box.