Automatically initiating product replenishment

• US 8,126,784 B1
• Filed: 04/25/2000
• Issued: 02/28/2012
• Est. Priority Date: 12/08/1999
• Status: Expired due to Term

• Current Assignee: Amazon.com, Inc.
• Original Assignee: Amazon.com, Inc.
• Inventors: Agarwal, Amit D.
• Primary Examiner(s): Zeender, F.
• Assistant Examiner(s): BUCHANAN, CHRISTOPHER R
• Application Number:
  US09/558,313
• Time in Patent Office: 4,326 Days
• Field of Search: 705/10, 705/22, 705/26, 705/27, 705/28
• US Class Current: 705/28
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A facility for automatically initiating product replenishment is described. The facility receives an indication of an order by a consumer for a first item having a first date, such as the date on which the first item was placed or fulfilled. The facility then determines a target date for replenishment based upon the identity of the first item. On the target date, the facility provides to the consumer an indication that the first item should be replenished. The indication includes a control useable by the customer to request replenishment of the first item. When this control is operated by the consumer, the facility receives an indication that the control is used by the consumer to request replenishment of the first item. In response to receiving indication the facility orders a second item to replenish the first item.

Claims

1. A method in a data processing system for automatically initiating the replenishment of a consumable product, comprising:

on a first date, fulfilling an order by a consumer for a first instance of the product;

based upon the first date, estimating, by a computer processor, a second date by which the first instance of the product will be fully consumed, wherein the second date is based at least in part upon a replenishment time interval between prior purchases, each of the prior purchases including at least one purchase of a complement of the consumable product;

before the second date, providing to the consumer an indication that the product should be replenished, the indication including a control usable by the consumer to request replenishment of the product by performing a single action;

receiving an indication that the control was used by the consumer to request replenishment of the product; and

in response solely to receiving the indication, ordering a second instance of the product to replenish the first instance.

2. The method of claim 1 wherein the control is usable by the consumer to request replenishment of the first instance of the product by performing a single action of selecting the control provided in the indication.

3. The method of claim 1 wherein the second instance of the product is a physical article.

4. The method of claim 1 wherein the second instance of the product is a data product.

5. The method of claim 1 wherein the second instance of the product is a service.

6. The method of claim 1 wherein the second date is determined based on an average life span of the first instance of the product.

7. The method of claim 1 wherein the second date is determined based on an expiration date for the first instance of the product.

8. The method of claim 1 wherein the second date is determined based on an availability date for the second instance of the product.

9. The method of claim 1 wherein the second date is determined based on a length of intervals between prior purchases of the product.

10. The method of claim 1 wherein the consumer has made a plurality of prior purchases of a complement of the product, and wherein the second date is determined based on a length of intervals between the plurality of prior purchases of the complement of the product.

11. The method of claim 1 wherein a second date is determined based on the size of the first instance of the product.

12. The method of claim 1 wherein the second date is determined based on information provided by the consumer.

13. The method of claim 1 wherein a second date is determined based on information about the consumer'"'"'s lifestyle.

14. The method of claim 1 wherein the consumer has made a plurality of prior purchases of the consumable product, and wherein the second date is determined based on a length of intervals between the plurality of prior purchases of the consumable product.

15. The method of claim 1 wherein a second consumer has made a plurality of prior purchases of the consumable product, and wherein the second date is determined based on a length of intervals between the plurality of prior purchases of the consumable product made by the second consumer.

16. The method of claim 1 wherein the second date is determined based on prior purchases by the consumer of a plurality of complements of the first item.

17. The method of claim 1 wherein the second date is determined based on a historical frequency with which the consumer has purchased a complement of the consumable product.

18. The method of claim 1 wherein the indication that the product should be replenished is transmitted to the consumer at a time at which the consumer is not engaged in an electronic shopping activity.

19. The method of claim 1 wherein the steps of estimating the target date, providing the indication, and ordering the second item all occur without intervention of the consumer other than the use of the control by the consumer to request replenishment.

20. A method in a data processing system for ordering an item, comprising:

on a first date, receiving an order by a consumer for a first item;

determining, by a computer processor, a target date for suggesting replenishment of the first item, the target date based at least upon the first date, the identity of the first item, and a replenishment time interval between prior purchases, each of the prior purchases including at least one purchase of a complement of the first item;

on the target date, providing to the consumer an indication that the first item should be replenished, the indication including a user interface control usable by the consumer to request replenishment of the first item;

receiving an indication that the control was used by the consumer to request replenishment of the first item; and

in response solely to receiving the indication, ordering a second item to replenish the first item.

21. The method of claim 20 wherein the control is usable by the consumer to request replenishment of the first item by performing a single action.

22. The method of claim 20 wherein the second item is a physical article.

23. The method of claim 20 wherein the second item is a data product.

24. The method of claim 20 wherein the second item is a service.

25. The method of claim 20 wherein the target date is determined based on an average life span of the first item.

26. The method of claim 20 wherein the target date is determined based on an expiration date for the first item.

27. The method of claim 20 wherein the target date is determined based on an availability date for the second item.

28. The method of claim 20 wherein the target date is determined based on a length of intervals between prior purchases of the first item.

29. The method of claim 20 wherein the consumer has made a plurality of prior purchases of a complement of the first item, and wherein the target date is determined based on a length of intervals between the plurality of prior purchases of the complement of the first item.

30. The method of claim 20 wherein a target date is determined based on the size of the first item.

31. The method of claim 20 wherein the target date is determined based on information provided by the consumer.

32. The method of claim 20 wherein a target date is determined based on information about the consumer'"'"'s lifestyle.

33. The method of claim 20 wherein the consumer has made a plurality of prior purchases of the first item, and wherein the target date is determined based on a length of intervals between the plurality of prior purchases of the first item.

34. The method of claim 20 wherein a second consumer has made a plurality of prior purchases of the first item, and wherein the target date is determined based on a length of intervals between the plurality of prior purchases of the first item made by the second consumer.

35. The method of claim 20 wherein the target date is determined based on prior purchases by the consumer of a plurality of complements of the first item.

36. The method of claim 20 wherein the target date is determined based on a historical frequency with which the consumer has purchased a complement of the first item.

37. The method of claim 20 wherein the indication that the product should be replenished is transmitted to the consumer at a time at which the consumer is not engaged in an electronic shopping activity.

38. The method of claim 20 wherein the steps of estimating the target date, providing the indication, and ordering the second item all occur without intervention of the consumer other than the use of the control by the consumer to request replenishment.