Order support system, device monitoring method, and program product
First Claim
1. An order support system comprising:
- a device information acquiring unit configured to search for one or more devices connected to a communication network and acquire device information from each of the devices found as a result of the search;
a setting unit configured to obtain specified information used for extracting one or more of the devices to be candidates for monitor targets, wherein the information is specified according to a predetermined attribute included in the device information;
an extracting unit configured to extract, based on the information obtained by the setting unit, one or more devices to be the candidates for the monitor targets from among the devices found as a result of the search;
a monitor target selecting unit configured to display a list of the devices extracted by the extracting unit, from which list one or more of the devices are to be selected as the monitor targets;
a communication unit configured to transmit the devices selected as the monitor targets to an order-support apparatus;
a device monitoring apparatus configured to receive a list of the devices selected as the monitor targets from the order-support apparatus, and to acquire status information of at least one consumable element in each of the devices selected as the monitor targets received from the order-support apparatus, wherein the device monitoring apparatus comprises a status information sending unit configured to send the status information to the order-support apparatus; and
the order-support apparatus configured to create an e-mail comprising a URL indicating a website used for ordering at least one consumable element that is detected as being deficient according to the status information received from the device monitoring apparatus, and to send the e-mail to an e-mail address registered in advance in association with the device corresponding to the deficient consumable element.
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Accused Products
Abstract
In a disclosed order support system, devices connected to a communication network are searched for and device information is acquired from each of the found devices. Specified information used for extracting devices to be monitor target candidates is obtained, which is specified according to a predetermined attribute in the device information. Based on the obtained information, devices to be monitor target candidates are extracted from among the found devices. A list of the extracted devices is displayed, and devices to be monitor targets are selected. Status information of a consumable element in each monitor target device is acquired and sent to an order-support apparatus. The order-support apparatus creates an e-mail including a URL of a website used for ordering the consumable element detected as being deficient according to the received status information, and sends the e-mail to an e-mail address associated with the device with the deficient consumable element.
6 Citations
18 Claims
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1. An order support system comprising:
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a device information acquiring unit configured to search for one or more devices connected to a communication network and acquire device information from each of the devices found as a result of the search; a setting unit configured to obtain specified information used for extracting one or more of the devices to be candidates for monitor targets, wherein the information is specified according to a predetermined attribute included in the device information; an extracting unit configured to extract, based on the information obtained by the setting unit, one or more devices to be the candidates for the monitor targets from among the devices found as a result of the search; a monitor target selecting unit configured to display a list of the devices extracted by the extracting unit, from which list one or more of the devices are to be selected as the monitor targets; a communication unit configured to transmit the devices selected as the monitor targets to an order-support apparatus; a device monitoring apparatus configured to receive a list of the devices selected as the monitor targets from the order-support apparatus, and to acquire status information of at least one consumable element in each of the devices selected as the monitor targets received from the order-support apparatus, wherein the device monitoring apparatus comprises a status information sending unit configured to send the status information to the order-support apparatus; and the order-support apparatus configured to create an e-mail comprising a URL indicating a website used for ordering at least one consumable element that is detected as being deficient according to the status information received from the device monitoring apparatus, and to send the e-mail to an e-mail address registered in advance in association with the device corresponding to the deficient consumable element. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A device monitoring method to be executed by a computer, the device monitoring method comprising:
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searching for one or more devices connected to a communication network and acquiring device information from each of the devices found as a result of the search; obtaining specified information used for extracting one or more of the devices to be candidates for monitor targets, wherein the information is specified according to a predetermined attribute included in the device information; extracting, by a device monitoring apparatus, based on the information obtained at the obtaining, one or more devices to be the candidates for the monitor targets from among the devices found as a result of the searching; displaying a list of the devices extracted at the extracting, from which list one or more of the devices are to be selected as the monitor targets; sending the devices selected as the monitor targets to an order-support apparatus; acquiring, by the device monitoring apparatus, a list of the devices selected as the monitor targets from the order-support apparatus, and acquiring status information of at least one consumable element in each of the devices selected as the monitor targets received from the order-support apparatus; sending the status information to the order-support apparatus; and receiving an e-mail, created by the order-support apparatus, comprising a URL indicating a website used for ordering at least one consumable element that is detected as being deficient according to the received status information, wherein the e-mail is received at an e-mail address registered in advance in association with the device corresponding to the deficient consumable element. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A non-transitory computer readable storage medium encoded with instructions, which when executed by a computer cause the computer to execute a method comprising:
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searching for one or more devices connected to a communication network and acquiring device information from each of the devices found as a result of the search; obtaining specified information used for extracting one or more of the devices to be candidates for monitor targets, wherein the information is specified according to a predetermined attribute included in the device information; extracting, based on the information obtained at the obtaining, one or more devices to be the candidates for the monitor targets from among the devices found as a result of the searching; displaying a list of the devices extracted at the extracting, from which list one or more of the devices are to be selected as the monitor targets; sending the devices selected as the monitor targets to an order-support apparatus; acquiring a list of the devices selected as the monitor targets from the order-support apparatus, and acquiring status information of at least one consumable element in each of the devices selected as the monitor targets received from the order-support apparatus; sending the status information to the order-support apparatus; and receiving an e-mail, created by the order-support apparatus, comprising a URL indicating a website used for ordering at least one consumable element that is detected as being deficient according to the received status information, wherein the e-mail is received at an e-mail address registered in advance in association with the device corresponding to the deficient consumable element. - View Dependent Claims (14, 15, 16, 17, 18)
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Specification