Method for scheduling and rescheduling vehicle service appointments
First Claim
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1. A computer based method comprising:
- responsive to determining that it is not possible to communicate with an appointment server to schedule a vehicle service appointment, disabling, at a vehicle, an appointment feature configured to receive a request to schedule a vehicle service appointment from the vehicle through the appointment server;
monitoring, based on the determination, for the ability to communicate with the appointment server; and
responsive to detecting via the monitoring that it is possible to communicate with the appointment server, enabling the appointment feature and presenting a message indicating that it is possible to request the scheduling of a vehicle service appointment.
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Abstract
The present invention provides a computer based method for enabling or disabling an appointment feature which allows the scheduling of a vehicle service appointment from a vehicle. An embodiment of the method comprises monitoring for the ability to communicate with a remote appointment server to schedule a vehicle service appointment. In response to determining that it is possible to communicate with the appointment server to schedule a vehicle service appointment, the appointment feature is enabled. In response to determining that it is not possible to communicate with the appointment server to schedule a vehicle service appointment, the appointment feature is disabled.
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Citations
30 Claims
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1. A computer based method comprising:
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responsive to determining that it is not possible to communicate with an appointment server to schedule a vehicle service appointment, disabling, at a vehicle, an appointment feature configured to receive a request to schedule a vehicle service appointment from the vehicle through the appointment server; monitoring, based on the determination, for the ability to communicate with the appointment server; and responsive to detecting via the monitoring that it is possible to communicate with the appointment server, enabling the appointment feature and presenting a message indicating that it is possible to request the scheduling of a vehicle service appointment. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer based method comprising:
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receiving, at a vehicle via an appointment feature, a request to schedule a vehicle service appointment; responsive to determining that it is not possible to communicate with an appointment server to schedule the appointment, disabling the appointment feature and monitoring for the ability to communicate with the appointment server; and responsive to detecting via the monitoring that it is possible to communicate with the appointment server, automatically transmitting to the appointment server, the request to schedule the appointment. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A computer based method comprising:
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receiving, at a vehicle, a request to schedule a vehicle service appointment; responsive to determining that it is not possible to communicate with an appointment server to schedule the appointment, monitoring for the ability to communicate with a computing device external to the vehicle; and responsive to detecting via the monitoring that it is possible to communicate with the computing device, transmitting to the computing device a reminder message indicating that the service appointment has not been scheduled. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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Specification