Non-intrusive gathering of diagnostic data using asynchronous mechanisms

• US 8,135,988 B2
• Filed: 10/15/2008
• Issued: 03/13/2012
• Est. Priority Date: 10/19/2007
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Ramacher, Mark, Ngai, Gary, Dageville, Benoit, Dias, Karl, Sarig, Yair, Fallen, Marcus, Mysorenagarajarao, Ajith Kumar
• Primary Examiner(s): Maskulinski, Michael
• Application Number:
  US12/251,711
• Publication Number:
  US 20090105989A1
• Time in Patent Office: 1,245 Days
• Field of Search: None
• US Class Current: 714/25
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/0778 Dumping, i.e. gathering error/state information after a fault for later diagnosis
• CPC Class Codes: G06F 11/0781 Error filtering or prioritizing based on a policy defined by the user or on a policy defined by a hardware/software module, e.g. according to a severity level
• CPC Class Codes: H04L 41/0681 Configuration of triggering conditions
• CPC Class Codes: H04L 41/16 using machine learning or artificial intelligence

Abstract

Techniques for non-intrusive performance of diagnostic actions including actions that result in gathering of diagnostic data in response to a condition detected in a monitored system. In one embodiment, the diagnostic actions are performed asynchronously by processes or threads that are different from the failing process or thread that receives or detects the condition that triggers the diagnostic actions such that the failing process or thread can continue processing without being affected by the executions of the diagnostic actions. Multiple asynchronous processes or threads that are different from the failing process or thread may be spawned to perform multiple diagnostic actions in parallel. The asynchronous processes or threads may be monitored to ensure that they do not adversely impact the monitored system.

Claims

1. A method for performing a diagnostic action in a monitored system, comprising:

receiving indication of a condition from a first process or thread in the monitored system;

determining a diagnostic action to be performed responsive to the condition, the diagnostic action comprising gathering diagnostic data for the condition;

initiating a second process or thread; and

executing the determined diagnostic action in the second process or thread, wherein the first process or thread can continue processing without being delayed or interrupted by the execution of the diagnostic action in the second process or thread.

2. The method of claim 1 wherein determining the diagnostic action comprises determining context data for the condition.

3. The method of claim 2 wherein executing the determined diagnostic action in the second process or thread comprises executing the diagnostic action using the context data determined for the condition.

4. The method of claim 1 further comprising monitoring the second process or thread to determine if the second process or thread causes one or more thresholds configured for the monitored system to be reached or exceeded.

9. The method of claim 1 further comprising initiating a third process or thread to perform a diagnostic action, wherein the second and the third process or threads are executed in parallel.

10. The method of claim 1 further comprising terminating the second process or thread upon determining unsuccessful completion of the diagnostic action performed by the second process or thread.

11. The method of claim 10 further comprising initiating a third process or thread to execute the diagnostic action that was determined to be unsuccessfully completed in the second process or thread.

5. The method of 4 wherein at least one threshold from the one or more thresholds is related to one or more resources used by the second process or thread.

7. The method of claim 5 further comprising:

determining that at least one threshold from the one or more thresholds is reached or exceeded due to the second process or thread; and

performing a prevention action based upon determining that at least one threshold from the one or more thresholds is reached or exceeded due to the second process or thread.

8. The method of claim 7 wherein performing the preventive action comprises terminating the second process or thread.

6. The method of 5 wherein the at least one threshold is related to an amount of time taken by the second process or thread, an amount of central processing unit (CPU) usage by the second process or thread, an amount of resources used by the second process, or a number of processes or threads executing in the monitored system.

12. A computer readable storage medium storing a plurality of instructions for controlling a processor to perform a diagnostic action in a monitored system, the plurality of instructions comprising:

instructions that cause the processor to receive indication of a condition from a first process or thread in the monitored system;

instructions that cause the processor to determine a diagnostic action to be performed responsive to the condition, the diagnostic action comprising gathering diagnostic data for the condition;

instructions that cause the processor to initiate a second process or thread; and

instructions that cause the processor to execute the determined diagnostic action in the second process or thread, wherein the first process or thread can continue processing without being delayed or interrupted by the execution of the diagnostic action in the second process or thread.

13. The computer readable storage medium of claim 12 wherein the plurality of instructions further comprises instructions that cause the processor to monitor the second process or thread to determine if the second process or thread causes one or more thresholds configured for the monitored system to be reached or exceeded.

14. The computer readable storage medium of claim 12 wherein at least one threshold from the one or more thresholds is related to an amount of time taken by the second process or thread, an amount of central processing unit (CPU) usage by the second process or thread, an amount of resources used by the second process, or a number of processes or threads executing in the monitored system.

15. The computer readable storage medium of claim 14 wherein the plurality of instructions further comprises:

instructions that cause the processor to determine that at least one threshold from the one or more thresholds is reached or exceeded due to the second process or thread; and

instructions that cause the processor to perform a prevention action based upon determining that at least one threshold from the one or more thresholds is reached or exceeded due to the second process or thread.

16. The computer readable storage medium of claim 15 wherein the instructions that cause the processor to perform the prevention action comprise instructions that cause the processor to terminate the second process or thread.

17. The computer readable storage medium of claim 12 wherein the plurality of instructions further comprises instructions that cause the processor to initiate a third process or thread to perform a second diagnostic action, wherein the second and the third process or threads are executed in parallel.

18. The computer readable storage medium of claim 12 wherein the plurality of instructions further comprises instructions that cause the processor to terminate the second process or thread upon determining unsuccessful completion of the diagnostic action performed by the second process or thread.

19. The computer readable storage medium of claim 18 wherein the plurality of instructions further comprises instructions that cause the processor to initiate a third process or thread to execute the diagnostic action that was determined to be unsuccessfully completed in the second process or thread.

20. A system for performing a diagnostic action for a monitored system, the system comprising:

a memory; and

a processor coupled to the memory;

wherein the processor is configured to;

receive indication of a condition from a first process or thread in the monitored system;

determine a diagnostic action to be performed responsive to the condition, the diagnostic action comprising gathering diagnostic data for the condition;

initiate a second process or thread; and

execute the determined diagnostic action in the second process or thread, wherein the first process or thread can continue processing without being delayed or interrupted by the execution of the diagnostic action in the second process or thread.