Systems and methods for interrogating diagnostic target using remotely loaded image
First Claim
1. A method of performing remote operations on a machine, the method executed by a processor, the method comprising:
- accessing, using the processor, a diagnostic target having a native operating environment comprising an operating system using a secure channel in a network;
transmitting an image of a substitute operating environment comprising a substitute operating system to the diagnostic target using the secure channel;
remotely installing the image of the substitute operating environment on the diagnostic target using the secure channel, wherein the substitute operating environment is separate from the native operating environment;
deactivating the native operating environment;
activating the substitute operating environment;
interrogating the diagnostic target using the substitute operating environment; and
re-booting the diagnostic target back to the native operating environment after interrogating the diagnostic target.
1 Assignment
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Accused Products
Abstract
Embodiments relate to systems and methods for interrogating one or more diagnostic targets using a remotely loaded image. A set of managed machines, such as personal computers or servers, can be managed by a network management engine communicating with the machines via a secure channel. The network management engine can access a selected diagnostic target to temporarily deactivate the installed native operating system on that target, insert a substitute operating environment, and remotely interrogate the target to perform hardware, software, security, or other diagnostics or installs. The network management engine can connect to the diagnostic target, extract security keys from the native operating environment, remotely load the substitute environment, and then perform diagnostic or provisioning activities while the native environment is deactivate and the diagnostic target is effectively off-network. Installations, diagnostics, or other activities that require the diagnostic target to be isolated from other machines can therefore be safely conducted.
190 Citations
14 Claims
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1. A method of performing remote operations on a machine, the method executed by a processor, the method comprising:
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accessing, using the processor, a diagnostic target having a native operating environment comprising an operating system using a secure channel in a network; transmitting an image of a substitute operating environment comprising a substitute operating system to the diagnostic target using the secure channel; remotely installing the image of the substitute operating environment on the diagnostic target using the secure channel, wherein the substitute operating environment is separate from the native operating environment; deactivating the native operating environment; activating the substitute operating environment; interrogating the diagnostic target using the substitute operating environment; and re-booting the diagnostic target back to the native operating environment after interrogating the diagnostic target. - View Dependent Claims (2, 3, 4, 5)
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6. A network management platform, comprising:
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an interface to a diagnostic target having a native operating environment comprising an operating system in a network; and a network management engine, communicating with the diagnostic target using the interface, the network management engine being configured to; access the diagnostic target using a secure channel in a network, transmit an image of a substitute operating environment comprising a substitute operating system to the diagnostic target using the secure channel; remotely install the image of the substitute operating environment on the diagnostic target using the secure channel, wherein the substitute operating environment is separate from the native operating environment, deactivate the native operating environment, activate the substitute operating environment, interrogate the diagnostic target using the substitute operating environment; and re-boot the diagnostic target back to the native operating environment after interrogating the diagnostic target. - View Dependent Claims (7, 8, 9, 10)
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11. A non-transitory computer readable medium encoded to interrogate a target machine comprising:
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accessing a diagnostic target, the diagnostic target having a native operating environment comprising an operating system, using a secure channel in a network; transmitting an image of a substitute operating environment comprising a substitute operating system to the diagnostic target using the secure channel; remotely installing the image of the substitute operating environment on the diagnostic target using the secure channel, wherein the substitute operating environment is separate from the native operating environment; deactivating the native operating environment; activating the substitute operating environment; interrogating the diagnostic target using the substitute operating environment; and re-booting the diagnostic target back to the native operating environment after interrogating the diagnostic target. - View Dependent Claims (12, 13, 14)
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Specification