Method and system for providing vehicle-directed services
First Claim
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1. A method for providing a plurality of services to a user of a vehicle telematics unit, the method comprising:
- defining a plurality of user profiles, wherein each profile is contained in one member of a set of unique objects and is associated with a service in the plurality of services;
connecting the telematics unit to a service manager;
receiving a user request for one of the plurality of services from the user at the telematics unit;
transferring the request from the telematics unit to the service manager;
at the service manager, retrieving an object containing a profile associated with the user and with the requested service;
including the retrieved object in a second service request sent from the service manager to a service provider;
receiving, at the service manager, a response to the second service request from the service provider, the response being tailored to the user based upon the profile contained in the retrieved object; and
sending the response from the service manager to the telematics unit for communication to the user.
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Abstract
The present invention provides a method, system, and computer usable medium for directing service in a vehicle. A service request is received at a service management application from the vehicle. A vehicle location is also received. Vehicle delivery-enabling information is determined based on the service request and the vehicle location. The service corresponding to the service request is configured based on the vehicle delivery-enabling information. The configured service is sent to the vehicle.
31 Citations
13 Claims
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1. A method for providing a plurality of services to a user of a vehicle telematics unit, the method comprising:
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defining a plurality of user profiles, wherein each profile is contained in one member of a set of unique objects and is associated with a service in the plurality of services; connecting the telematics unit to a service manager; receiving a user request for one of the plurality of services from the user at the telematics unit; transferring the request from the telematics unit to the service manager; at the service manager, retrieving an object containing a profile associated with the user and with the requested service; including the retrieved object in a second service request sent from the service manager to a service provider; receiving, at the service manager, a response to the second service request from the service provider, the response being tailored to the user based upon the profile contained in the retrieved object; and sending the response from the service manager to the telematics unit for communication to the user. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for providing a plurality of services to a user, the system comprising:
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a plurality of user profiles, wherein each profile is contained in one member of a set of unique objects and is associated with a service in the plurality of services; a service manager configured to i) receive a user request for one of the plurality of services, and ii) retrieve an object containing a profile associated with the user and with the requested service and include the retrieved object in a second service request; a service provider configured to receive and to generate a response to the second service request, the response being tailored to the user based upon the profile contained in the retrieved object; and a telematics unit configured to be operatively connected to the service manager and to receive the response from the service manager for communication to the user. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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Specification