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Unified messaging gateway device for providing operation during a network failure

  • US 8,144,842 B2
  • Filed: 12/08/2006
  • Issued: 03/27/2012
  • Est. Priority Date: 12/08/2006
  • Status: Active Grant
First Claim
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1. A method for processing a call, the method comprising:

  • receiving, by a gateway device configured to perform protocol conversion, an indication that a network connecting the gateway device to a Unified Messaging (UM) server is unavailable;

    in response to the indication that the network is unavailable;

    deactivating the gateway device to perform protocol conversion;

    activating the gateway device to manage incoming calls, the managing comprising transmitting a message in response to an incoming call, the message indicating that the network is unavailable, and further indicating where a called-for individual can be reached;

    the gateway device providing a request to leave a message;

    recording messages until memory therefore is unavailable; and

    thereafter discontinuing providing the request to leave a message.

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