Method and system for notifying customers of transaction opportunities
First Claim
1. An at least partially server-implemented method for confirming a customer request for a transaction comprising:
- receiving, using a server, a high-risk transaction request associated with a customer;
determining, using the server, the status of the customer as being either enrolled in a notification system or not enrolled in a notification system;
if it is determined that the customer is enrolled in the notification system, ascertaining the customer'"'"'s preferred method of notification, formulating an alert message including a transaction code and sending the alert message to the customer via the preferred method of notification; and
if it is determined that the customer is not enrolled in the notification system, determining at least one method of notifying the customer, formulating an alert message including the transaction code and sending the alert message to the customer via the at least one identified method of notification; and
requesting, using the server, entrance of the transaction code within a predetermined period of time in order to verify that the high-risk transaction request was made by the customer.
2 Assignments
0 Petitions
Accused Products
Abstract
A standalone notification system, including a notification server which generates electronic messages for alerting customers of potentially fraudulent activity on one or more of their financial accounts. Alternatively, or in addition thereto, the notification system may be used to forward transaction code(s) to customers for verification of a request for high risk transaction(s) with respect to a customer'"'"'s financial account. The transaction code is generated in response to a high risk transaction request and sent to through an identified customer notification means, e.g., e-mail, short message service (“SMS”), facsimile, mobile phone, telephone, etc. The customer must enter the transaction code within a predetermined amount of time in order to verify the high-risk transaction request.
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Citations
16 Claims
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1. An at least partially server-implemented method for confirming a customer request for a transaction comprising:
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receiving, using a server, a high-risk transaction request associated with a customer; determining, using the server, the status of the customer as being either enrolled in a notification system or not enrolled in a notification system; if it is determined that the customer is enrolled in the notification system, ascertaining the customer'"'"'s preferred method of notification, formulating an alert message including a transaction code and sending the alert message to the customer via the preferred method of notification; and if it is determined that the customer is not enrolled in the notification system, determining at least one method of notifying the customer, formulating an alert message including the transaction code and sending the alert message to the customer via the at least one identified method of notification; and requesting, using the server, entrance of the transaction code within a predetermined period of time in order to verify that the high-risk transaction request was made by the customer. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A server-implemented method for executing a transaction, the method comprising:
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receiving, using a server, a financial transaction request from a customer; determining, using the server, if the financial transaction request exceeds a threshold amount; determining, using the server, the status of the customer as being either enrolled in a notification system or not enrolled in a notification system; if it is determined that the customer is enrolled in the notification system, ascertaining the customer'"'"'s preferred method of notification, formulating an alert message including a transaction code and sending the alert message to the customer via the preferred method of notification that the transaction request exceeds the threshold amount; and if it is determined that the customer is not enrolled in the notification system, determining at least one method of notifying the customer, formulating an alert message including the transaction code and sending the alert message to the customer via the at least one identified method of notification that the transaction request exceeds the threshold amount; requesting, using the server, the customer to enter information associated with the customer; determining, using the server, whether the customer entered correct information; and performing, using the server, the requested financial transaction request. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 15, 16)
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Specification