Method of and apparatus for network administration
First Claim
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1. A method, comprising:
- accessing a port of a host system by a satellite system to monitor an external parameter of the host system for a first predetermined event related to the host system, wherein the satellite system and the host system are connected via an intranetwork, and wherein the satellite system is inside of a firewall of the intranetwork;
logging into said host system by the satellite system to monitor an internal parameter of the host system for a second predetermined event related to the host system;
transferring data about at least one of the first predetermined event or the second predetermined event from the satellite system to a monitoring operations center;
generating, by the monitoring operations center, a notification upon an occurrence of at least one of the first predetermined event or the second predetermined event to a first person in a hierarchy; and
escalating, by the monitoring operations center, the notification to a second person in the hierarchy when the first person fails to acknowledge the notification in a time period.
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Abstract
A method and apparatus is described for monitoring, notification, and reporting of the status of a business site'"'"'s infrastructure. The monitoring captures pertinent health and status information of hosts using a satellite system located locally to the hosts. This information serves as a basis for reports that the business site may generate about the hosts. Thresholds may be set on monitored parameters of a host and feed into an acknowledgment based notification process based on a set of escalation parameters that triggers alerts to persons designated by the business site. Real-time and historical of the infrastructure data reports may be generated. An infrastructure'"'"'s assets may also be tracked.
100 Citations
35 Claims
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1. A method, comprising:
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accessing a port of a host system by a satellite system to monitor an external parameter of the host system for a first predetermined event related to the host system, wherein the satellite system and the host system are connected via an intranetwork, and wherein the satellite system is inside of a firewall of the intranetwork; logging into said host system by the satellite system to monitor an internal parameter of the host system for a second predetermined event related to the host system; transferring data about at least one of the first predetermined event or the second predetermined event from the satellite system to a monitoring operations center; generating, by the monitoring operations center, a notification upon an occurrence of at least one of the first predetermined event or the second predetermined event to a first person in a hierarchy; and escalating, by the monitoring operations center, the notification to a second person in the hierarchy when the first person fails to acknowledge the notification in a time period. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A non-transitory machine readable medium including instructions that, when executed by a processor, cause the processor to perform a method comprising:
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accessing a port of a host system by a satellite system to monitor an external parameter of the host system for a first predetermined event related to the host system, wherein the satellite system and the host system are connected via an intranetwork, and wherein the satellite system is inside of a firewall of the intranetwork; logging into said host system by the satellite system to monitor an internal parameter of the host system for a second predetermined event related to the host system; transferring data about at least one of the first predetermined event or the second predetermined event from the satellite system to a monitoring operations center; generating, by the monitoring operations center, a notification upon an occurrence of at least one of the first predetermined event or the second predetermined event to a first person in a hierarchy; and escalating, by the monitoring operations center, the notification to a second person in the hierarchy when the first person fails to acknowledge the notification in a time period. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28)
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29. A system comprising:
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a host satellite system, connected to a host system via an intranetwork, wherein the host satellite system is inside of a firewall of the intranetwork, the host satellite system having a first processor to; access a port of the host system to monitor an external parameter of the host system for a first predetermined event; log into said host system to monitor an internal parameter of the host system for a second predetermined event; monitor the internal parameter of the host system for the second predetermined event while logged into the host system; and transfer data about at least one of the first predetermined event or the second predetermined event to a monitoring operations center; and the monitoring operations center, networked to the host satellite system, having a second processor to; generate a notification upon an occurrence of at least one of the first predetermined event or the second predetermined event to a first person in a hierarchy; and escalate the notification to a second person in the hierarchy when the first person fails to acknowledge the notification in a time period. - View Dependent Claims (30, 31, 32, 33, 34, 35)
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Specification