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Delivery expert system, method and computer program product

  • US 8,149,445 B2
  • Filed: 05/18/2011
  • Issued: 04/03/2012
  • Est. Priority Date: 10/29/1996
  • Status: Expired due to Fees
First Claim
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1. A method for a computing device to facilitate delivery of a document from a source to a destination over a network after an unsuccessful initial delivery attempt of the document to the destination, the method comprising:

  • initiating a rule-based process at the computing device to automatically determine one of multiple possible next actions related to the delivery of the document based on a set of input conditions such that different next actions are automatically determined based on different combinations of multiple input conditions.

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