Voice mail notification using instant messaging
First Claim
Patent Images
1. A method comprising the steps of:
- receiving a notification from a voicemail server, wherein the notification comprises attributes associated with an incoming message intended for a voice mailbox subscriber of the voicemail server and a voice mailbox identification associated with the voice mailbox subscriber;
mapping the voice mailbox identification to an instant messaging identification of an instant messaging client, wherein the voice mailbox subscriber and the instant messaging client are a common entity;
querying a presence of the instant messaging client using the instant messaging identification; and
forwarding the notification to the instant messaging client if the instant messaging client is available.
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Abstract
A system and method that notifies a voice mailbox subscriber of the receipt of a message at a voicemail server using instant messaging. A preferred embodiment of the invention includes an enhanced notification server that receives a notification of the message from the voicemail server, queries the availability of an instant messaging client via an instant messaging presence server, and forwards the notification to the instant messaging client via the instant messaging presence server if the instant messaging client is available. In preferred embodiments, provisions are made to forward the message to the subscriber via instant messaging.
193 Citations
7 Claims
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1. A method comprising the steps of:
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receiving a notification from a voicemail server, wherein the notification comprises attributes associated with an incoming message intended for a voice mailbox subscriber of the voicemail server and a voice mailbox identification associated with the voice mailbox subscriber; mapping the voice mailbox identification to an instant messaging identification of an instant messaging client, wherein the voice mailbox subscriber and the instant messaging client are a common entity; querying a presence of the instant messaging client using the instant messaging identification; and forwarding the notification to the instant messaging client if the instant messaging client is available. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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Specification