Methods for voice activated dialing

• US 8,150,001 B2
• Filed: 12/19/2007
• Issued: 04/03/2012
• Est. Priority Date: 12/09/2003
• Status: Expired due to Fees

• Current Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Bishop, Michael, Koch, Robert
• Primary Examiner(s): SING, SIMON P
• Application Number:
  US11/959,822
• Publication Number:
  US 20080101555A1
• Time in Patent Office: 1,567 Days
• Field of Search: 379/88.03, 704246-256, 704/275
• US Class Current: 379/88.03
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 3/4931 Directory assistance systems

Abstract

Methods for routing a call based on voice activated dialing (VAD). A VAD device module may respond to a VAD instruction, or to a call received with a VAD instruction with a corresponding call destination number obtained from a personal VAD directory. If the personal VAD directory fails to include the call destination number, the VAD device module may route the call or initiate a call through a gateway to a VAD network module. The VAD network module may obtain call destination information from the VAD instruction, and may use the call destination information obtain the call destination number. The VAD network module may obtain additional information from the call or other source, and use the additional information to obtain the call destination number. The call then is routed to the call destination number. The call destination number may be added to the personal VAD directory.

Claims

1. A method for routing a call based on voice activated dialing, comprising:

receiving, into a voice activated dialing device module located in a customer premises, a call initiated by a voice activated dialing instruction in a user device;

failing to find a call destination number corresponding to the voice activated dialing instruction in a first directory in the user device;

translating at least a part of the voice activated dialing instruction into data in response to failing to find the call destination number corresponding to the voice activated dialing instruction in the first directory in the user device;

using the data to obtain the call destination number from a second directory, comprising;

obtaining additional information from the call;

translating the additional information into additional data; and

using the data and the additional data to obtain the call destination number from the second directory; and

routing the call to the call destination number.

2. The method of claim 1, further comprising:

adding the call destination number to the first directory.

3. The method of claim 1, wherein the call is received in a voice communications network;

wherein the second directory is part of a data network;

wherein using the data to obtain the call destination comprises communicating with the second directory in the data network; and

wherein the call is routed in the voice communications network to the destination number.

4. A method for voice activated dialing of a call, comprising:

receiving, in a voice activated dialing call that is initiated by a voice activated dialing initiated instruction in a user device, a voice activated dialing instruction with call destination information;

failing to find a call destination number corresponding to the call destination information in a first directory in the user device;

translating the call destination information into data in response to failing to find the call destination number corresponding to the call destination information in the first directory in the user device

routing the call to a gateway that is communicatively connected to a voice activated dialing network module; and

using the data to obtain the call destination number.

5. The method of claim 4, further comprising:

routing the call to the call destination number.

6. The method of claim 4, further comprising:

initiating a call to the call destination number.

7. The method of claim 4, further comprising:

determining a call path between origination of the voice activated dialing instruction and the call destination number.

8. The method of claim 7, further comprising:

causing a call to be routed along the call path.

9. The method of claim 4, wherein the voice activated dialing instruction is received in a voice communications network;

wherein the data is used to obtain the call destination number from an element in a data network; and

further comprising;

routing a call in the voice communications network to the destination number.

10. The method of claim 4, wherein the directory comprises a first directory;

and

wherein using the data to obtain the call destination number comprises using the data to obtain the call destination number from a second directory.

11. The method of claim 4, wherein using the data to obtain the call destination number comprises obtaining additional information, and using the additional information to obtain the call destination number.

12. The method of claim 4, further comprising:

adding the call destination number to the first directory.

13. A method for voice activated dialing of a call, comprising:

receiving, into a voice activated dialing device module located in a customer premises, a voice activated dialing instruction corresponding to a call;

causing, after failing to find a call destination number, the call to be routed to a voice activated dialing network module that is communicatively coupled to the voice activated dialing device module via a gateway;

using, in the voice activated dialing network module, at least part of the voice activated dialing instruction to obtain the call destination number from a directory; and

causing the call to be routed to the call destination number.

14. The method of claim 13, wherein the gateway comprises a voice and data gateway.

15. The method of claim 13, further comprising:

obtaining additional information at the voice activated dialing network module; and

obtaining the call destination number from the directory via the additional information.

16. The method of claim 13, further comprising updating the voice activated dialing device module with the call destination number via the voice activated dialing network module.