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Fully redundant call recording

  • US 8,150,007 B2
  • Filed: 04/20/2007
  • Issued: 04/03/2012
  • Est. Priority Date: 04/20/2007
  • Status: Expired due to Fees
First Claim
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1. A method of recording voice messages performed at least in part on a computing system, comprising:

  • receiving a call at a gateway;

    identifying a plurality of servers to service the call, the identifying a plurality of servers comprising identifying, at a gateway, a first of the plurality of servers with primary responsibility for servicing the call, and identifying, at the first of the plurality of servers, at least a second server of the plurality of servers to have secondary responsibility for servicing the call;

    communicating the call to each of the plurality of servers;

    recording a voice message at each of the plurality of servers; and

    if the first of the plurality of servers fails to timely perform a task in connection with recording the call as detected by the second server, servicing the call at the second of the plurality of servers.

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