Border management solution

• US 8,160,892 B2
• Filed: 10/17/2003
• Issued: 04/17/2012
• Est. Priority Date: 11/25/2002
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Casey, Lynn Ann, Shields, Maurine T.
• Primary Examiner(s): MCCORMICK, GABRIELLE A
• Application Number:
  US10/686,608
• Publication Number:
  US 20040102991A1
• Time in Patent Office: 3,105 Days
• Field of Search: 705/1
• US Class Current: 705/1.1
• CPC Class Codes: G06Q 10/0831 Overseas transactions
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

An integrated border management solution providing a balance between facilitating the movement of people and commerce with the requirements of immigration, customs, and other border-focused law enforcement. The facilitation aspect of the solution includes processing of arrivals and departures, as well as processing requests triggered by forms and applications such as requests for visas, asylum or customs declarations. The enforcement aspect of the solution includes border enforcement alerts and communication, as well as a comprehensive, integrated investigation and intelligence workbench. The border management solution is based upon a border management business architecture defining the structure for developing a border management solution in terms of its capabilities and the interrelationships of those capabilities. The border management solution according to the present invention may be implemented as an integrated whole or as component parts to a border management solution.

Claims

1. A computer-based system for implementing a border management application architecture comprising:

at least one processor;

at least one computerized database storing border management data; and

at least one computer-readable medium encoding instructions for implementing a border management application architecture, wherein said instructions include;

providing a set of core applications for standard border management functions in a shared applications architecture, wherein the set of core applications includes a process imports application, a process exports application, one or more investigation applications, an entry processing application, an exit processing application, and a form submission and processing application;

providing a customer channel interface for interconnecting a set of customer channels that provide individual access points for a plurality of users of the border management application architecture and the set of core applications;

providing one or more management access interfaces for interconnecting one or more management access channels with the set of core applications to thereby provide access points and tools for the sharing and access of border management data among the set of core applications; and

providing an enforcement database storing case data and individual data;

wherein the set of core applications further comprise a set of case management applications, wherein the set of case management applications further comprise a set of intelligence applications used to transform the border management data into intelligence using the shared border management data and the case data and the individual data stored in the enforcement database.

2. The computer-based system for implementing a border management application architecture of claim 1, wherein the one or more management access channels further comprise:

an information and knowledge management tool set for providing access points and tools for sharing and access of border management data;

a management and administration tool set for providing management and administration functions; and

a client relationship management tool set allowing customer assistance.

3. The computer-based system for implementing a border management application architecture of claim 1, wherein the intelligence includes advance passenger information, denied passenger information, alerts, watch lists, case patterns, tips, expired visa and overstay information, investigation initiations, and alert list additions.

4. The computer-based system for implementing a border management application architecture of claim 1, wherein the intelligence applications communicate the intelligence to a communication device of an officer.

5. The computer-based system for implementing a border management application architecture of claim 1, wherein the instructions further include providing a shared security and integration open architecture between the customer channel interface and the set of core applications, the shared security and integration open architecture monitoring access to the core applications.

6. A computer-readable medium encoding instructions for implementing a border management application architecture, wherein said instructions include:

providing a set of core applications for standard border management functions in a shared applications architecture, wherein the set of core applications includes a process imports application, a process exports application, one or more investigation applications, an entry processing application, an exit processing application, and a form submission and processing application;

providing a customer channel interface for interconnecting a set of customer channels that provide individual access points for a plurality of users of the border management application architecture and the set of core applications;

providing one or more management access interfaces for interconnecting one or more management access channels with the set of core applications to thereby provide access points and tools for the sharing and access of border management data among the set of core applications;

providing an enforcement database storing case data and individual data; and

wherein the set of core applications further comprise a set of case management applications, wherein the set of case management applications further comprise a set of intelligence applications used to transform the border management data into intelligence using the shared border management data and the case data and the individual data stored in the enforcement database.

7. The computer-readable medium of claim 6, wherein the intelligence includes advance passenger information, denied passenger information, alerts, watch lists, case patterns, tips, expired visa and overstay information, investigation initiations, and alert list additions.

8. The computer-readable medium of claim 6, wherein the intelligence applications communicate the intelligence to a communication device of an officer.

9. The computer-readable medium of claim 6, wherein the instructions further include providing a shared security and integration open architecture between the customer channel interface and the set of core applications, the shared security and integration open architecture monitoring access to the core applications.