Single telephone number access to multiple communications services
First Claim
1. A method comprising:
- providing, in a telecommunications system, a group of services that are accessible through a single phone number of a subscriber;
offering, by a processor of the telecommunications system, a first caller of the single phone number a first subset of the group of services;
offering a second caller of the single phone number a second subset of the group of services;
assigning a mode indicator to a call received from the first caller or the second caller of the single phone number, wherein the mode indicator specifies a type of service associated with the call; and
providing at least one option to the first caller or second caller based at least in part on the mode indicator assigned to the call.
9 Assignments
0 Petitions
Accused Products
Abstract
A platform provides access to multiple telecommunications services via a single telephone number. These services may include, for example, voicemail services, facsimile messaging services, paging services, and outbound calling services. A guest caller may call the single phone number to speak to a subscriber, leave a voicemail message for a subscriber, leave a facsimile message for a subscriber, or place a page to a subscriber. A subscriber may call the phone number to place outbound calls. In addition, a subscriber may call the single phone number to retrieve or send facsimile messages and/or voicemail messages. A subscriber may also call the phone number to configure service options. For instance, a subscriber may select routing options and choose what services are available to guest callers.
185 Citations
20 Claims
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1. A method comprising:
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providing, in a telecommunications system, a group of services that are accessible through a single phone number of a subscriber; offering, by a processor of the telecommunications system, a first caller of the single phone number a first subset of the group of services; offering a second caller of the single phone number a second subset of the group of services; assigning a mode indicator to a call received from the first caller or the second caller of the single phone number, wherein the mode indicator specifies a type of service associated with the call; and providing at least one option to the first caller or second caller based at least in part on the mode indicator assigned to the call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system comprising:
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a database configured to store a subscriber profile of a subscriber; and a processor operatively coupled to the database and configured to; provide a group of services that are accessible through a single phone number of the subscriber; offer a first caller of the single phone number a first subset of the group of services; offer a second caller of the single phone number a second subset of the group of services; assign a mode indicator to a call received from the first caller or the second caller of the single phone number, wherein the mode indicator specifies a type of service associated with the call; and providing at least one option to the first caller or second caller based at least in part on the mode indicator assigned to the call. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A tangible computer-readable medium having computer-readable instructions stored thereon, the instructions comprising:
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instructions to provide a group of services that are accessible through a single phone number of a subscriber; instructions to offer a first caller of the single phone number a first subset of the group of services; instructions to offer a second caller of the single phone number a second subset of the group of services; instructions to assign a mode indicator to a call received from the first caller or the second caller of the single phone number, wherein the mode indicator specifies a type of service associated with the call; and providing at least one option to the first caller or second caller based at least in part on the mode indicator assigned to the call. - View Dependent Claims (19, 20)
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Specification