Call waiting priority alert
First Claim
1. A non-transitory computer readable medium containing instructions that, when executed by a computing device, cause the computing device to perform acts for providing priority call waiting services for a subscriber of a telephone line, the acts comprising:
- associating a telephone number of the telephone line with a plurality of priority codes, wherein each of the plurality of priority codes associated with the telephone number represents a different priority level that is representative of a degree of urgency of a call;
assigning a priority alert signal to each of the plurality of priority codes associated with the telephone number such that the priority alert signal of each of the plurality of priority codes identifies the degree of urgency for the subscriber;
providing multiple priority codes to each one of a plurality of calling parties prior to a call being placed by the plurality of calling parties to enable the plurality of calling parities to choose a level of urgency for a call to the subscriber, wherein the priority codes provided to a first calling party of the plurality of calling parties are unique to the first calling party.
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Accused Products
Abstract
A method for delivering a priority call waiting alert service to a telephone subscriber. An embodiment of the present invention may be implemented on an Advanced Intelligent Network (AIN). When a call intended the subscriber is received by a service switching point from a calling party while the telephone line is already engaged in a first communication between the subscriber and a third party, the calling party is solicited to supply a priority code. If the priority code is recognized by a service control point, a call waiting tone or a priority alert signal associated with the priority code is played to alert the subscriber that a priority call has been received.
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Citations
20 Claims
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1. A non-transitory computer readable medium containing instructions that, when executed by a computing device, cause the computing device to perform acts for providing priority call waiting services for a subscriber of a telephone line, the acts comprising:
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associating a telephone number of the telephone line with a plurality of priority codes, wherein each of the plurality of priority codes associated with the telephone number represents a different priority level that is representative of a degree of urgency of a call; assigning a priority alert signal to each of the plurality of priority codes associated with the telephone number such that the priority alert signal of each of the plurality of priority codes identifies the degree of urgency for the subscriber; providing multiple priority codes to each one of a plurality of calling parties prior to a call being placed by the plurality of calling parties to enable the plurality of calling parities to choose a level of urgency for a call to the subscriber, wherein the priority codes provided to a first calling party of the plurality of calling parties are unique to the first calling party. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A non-transitory computer readable medium containing instructions that, when executed by a computing device, cause the computing device to perform acts for providing a call waiting service to a subscriber of a telephone line, the acts comprising:
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associating two or more priority codes with a telephone number of the telephone line in an accessible database, wherein each of the two or more priority codes is associated with a priority level of a plurality of priority levels that represent a degree of urgency, and each of the plurality of priority levels is associated with a priority alert signal that identifies the degree of urgency for the subscriber; providing multiple priority codes to each one of a plurality of calling parties prior to a call being placed by the plurality of calling parties to enable the plurality of calling parties to choose a level of urgency for a call to the subscriber, wherein the priority codes provided to the first calling party of the plurality of calling parties are unique to the first calling party. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 15)
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16. A non-transitory computer readable medium containing instructions that, when executed by a computing device, cause the computing device to perform acts for providing a call waiting service to a subscriber of a telephone line, the acts comprising:
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associating a telephone number of the telephone line with a plurality of priority codes, wherein each of the plurality of priority codes is further associated with a priority level of a plurality of priority levels that represent a degree of urgency; assigning a priority alert signal to each of the plurality of priority codes to thereby identify the degree of urgency for the subscriber by the priority alert signal; and providing multiple priority codes to each one of a plurality of calling parties prior to a call from the plurality of calling parties to the subscriber to enable the plurality of calling parties to choose a level of urgency for a communication to the subscriber, wherein the priority codes provided to a first calling party of the plurality of calling parties are unique to the first calling party. - View Dependent Claims (17, 18, 19, 20)
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Specification