System and methods for remotely recovering and purging data from a wireless device in a communications network

• US 8,180,859 B2
• Filed: 12/01/2010
• Issued: 05/15/2012
• Est. Priority Date: 06/30/2004
• Status: Active Grant

• Current Assignee: Rakuten Group, Inc.
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Koch, Robert, Andres, Robert
• Primary Examiner(s): Bates, Kevin
• Application Number:
  US12/958,297
• Publication Number:
  US 20110078501A1
• Time in Patent Office: 531 Days
• Field of Search: 709/219, 709/217, 455/410, 455/411, 455/456.1
• US Class Current: 709/219
• CPC Class Codes: G06F 11/1458 Management of the backup or restore process
• CPC Class Codes: G06F 11/1469 Backup restoration techniques
• CPC Class Codes: G06F 21/6245 Protecting personal data, e.g. for financial or medical purposes
• CPC Class Codes: G06F 21/88 Detecting or preventing theft or loss
• CPC Class Codes: G06F 8/62 Uninstallation
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: H04L 63/20 for managing network security; network security policies in general filtering policies H04L63/0227
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 69/40 for recovering from a failure of a protocol instance or entity, e.g. service redundancy protocols, protocol state redundancy or protocol service redirection management of faults, events, alarms or notifications in data switching networks H04L41/06
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 12/12 Detection or prevention of fraud
• CPC Class Codes: H04W 12/126 Anti-theft arrangements, e.g. protection against subscriber identity module [SIM] cloning
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 28/14 using intermediate storage
• CPC Class Codes: H04W 60/00 Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration
• CPC Class Codes: H04W 8/08 Mobility data transfer

Abstract

A system and methods are provided for remotely recovering and purging data from a wireless device in a communications network. The system includes a wireless device capable of executing a data recovery/purge application program for receiving a message from a communications device in the network. The application program retrieves the data in the wireless device, purges the data from the wireless device, and sends a return message, including the data retrieved from the wireless device, to the communications device.

Claims

1. A system for remote recovery of data across a communications network, the system comprising:

a voice node on the communications network, the voice node in communication with a customer profile database, the voice node containing a first data recovery application;

wherein the voice node receives a voice call from a communication device for locating a wireless device when the wireless device is lost or stolen, the first data recovery application is executed upon the voice node to retrieve information from the customer profile database associated with a wireless directory number for the wireless device, the first data recovery application utilizes the information to compose and send a message to the wireless device to execute a second data recovery application according to the message, and

wherein the message includes a request to transmit data stored on the wireless device to a data recovery address, the data recovery address being accessed from the customer profile database.

2. The system of claim 1, further comprising a switch on the communications network, wherein the switch connects the communication device with the communications network.

3. The system of claim 2, wherein the switch on a public switched telephone network.

4. The system of claim 2, wherein the switch is a mobile switching center.

5. The system of claim 1, wherein the communication device is one of a standard wireline telephone set and a wireless telephone.

6. The system of claim 1, further comprising a second network in communication with the communications network, wherein the second network enables communication between the wireless device and the voice node.

7. The system of claim 6, wherein the second network is one or more of a local area network and a wide area network.

8. The system of claim 1, wherein the message contains a request to purge saved data from the wireless device.

9. The system of claim 8, wherein the message further contains a return address for a confirmation of a data purge.

10. The system of claim 1, wherein the voice node is a server computer with interactive voice response functionality.

11. A method for remote recovery of data, the method comprising:

responsive to a voice command for locating a wireless device that is lost or stolen, composing a message to the wireless device based upon information retrieved from a customer profile database associated with a wireless directory number for the wireless device, the message including a request to recover data saved on the wireless device and transmit the data to a data recovery address, the data recovery address being retrieved from the customer profile database;

wherein the wireless device executes a second data recovery application to transmit the data to the data recovery address according to the message.

12. The method of claim 11, wherein the message contains a request to purge saved data from the wireless device.

13. The method of claim 12, wherein the message further contains a return address for a confirmation of a data purge.

14. The method of claim 11, wherein the communication device is one of a standard wireline telephone set and a wireless telephone.

15. The method of claim 11, wherein a second network is in communication with the communications network, the second network enabling communication with the wireless device.

16. The method of claim 11, further comprising executing an e-mail server program to send the message to the wireless device.