Capturing, processing, managing, and reporting events of interest in virtual collaboration spaces

• US 8,185,587 B2
• Filed: 03/13/2008
• Issued: 05/22/2012
• Est. Priority Date: 03/13/2008
• Status: Active Grant

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Dudley, Mark F.
• Primary Examiner(s): Tiv, Backhean
• Application Number:
  US12/047,426
• Publication Number:
  US 20090234921A1
• Time in Patent Office: 1,531 Days
• Field of Search: 709/204, 709224-226
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method of monitoring a collaboration space receives an identification of a computerized collaboration space that a user desires to monitor. The method receives, from the user, an identification of events of interest with respect to the collaboration space. The items within the collaboration space as well as the collaborator interaction with the collaboration space are monitored to identify occurrences of the events of interest, and the method records such occurrences of the events of interest. The method can simply output reports that summarize the occurrences of the events of interest. In addition, the method can receive, from a user, one or more queries regarding the occurrences of the events. In response to any such query, the method searches the stored occurrences of the events to produce a response to the query, and outputs the response to the query.

Claims

1. A method comprising:

receiving an identification of a computerized collaboration space being monitored, wherein said collaboration space comprises at least one site within a computerized network accessible by a plurality of computerized devices;

receiving a user-selectable identification of events of interest with respect to said collaboration space;

automatically monitoring collaborator interaction with said collaboration space to identify occurrences of said events of interest using at least one of said computerized devices;

automatically recording a chronicle of activities that transpire within said collaboration space to produce at least one report of minutes of at least one meeting occurring within said collaboration space based on said occurrences of said events of interest using at least one of said computerized devices, said report of minutes summarizing occurrences of said events of interest; and

outputting said of report of minutes,

wherein said events of interest comprise;

an identity of collaborators that interact with said collaboration space;

times and dates of when said collaborators begin using and stop using said collaboration space; and

topical subjects of collaborator interaction.

2. The method according to claim 1, further comprising identifying a time period for said monitoring to occur.

3. The method according to claim 1, wherein said events of interest comprise a number and identity of collaborators attending a virtual meeting through said collaboration space, wherein said virtual meeting comprises at least two of said collaborators simultaneously accessing said collaboration space and interacting with other collaborators through said collaboration space, using different computerized devices.

4. A method comprising:

receiving an identification of a computerized collaboration space being monitored, wherein said collaboration space comprises at least one site within a computerized network accessible by a plurality of computerized devices,

receiving a user-selectable identification of events of interest with respect to said collaboration space;

automatically monitoring collaborator interaction with said collaboration space to identify occurrences of said events of interest using at least one of said computerized devices;

automatically recording a chronicle of activities that transpire within said collaboration space to produce at least one report of minutes of at least one meeting occurring within said collaboration space based on said occurrences of said events of interest over a predetermined time period using at least one of said computerized devices, said report of minutes summarizing occurrences of said events of interest;

receiving a query regarding said occurrences of said events;

searching said occurrences of said events to produce a response to said query; and

outputting said response to said query,

wherein said events of interest comprise;

an identity of collaborators that interact with said collaboration space;

times and dates of when said collaborators begin using and stop using said collaboration space; and

topical subjects of collaborator interaction.

5. The method according to claim 4, further comprising identifying a time period for said monitoring to occur.

6. The method according to claim 4, wherein said events of interest comprise a number and identity of collaborators attending a virtual meeting through said collaboration space, wherein said virtual meeting comprises at least two of said collaborators simultaneously accessing said collaboration space and interacting with other collaborators through said collaboration space, using different computerized devices.

7. A method comprising:

receiving an identification of a computerized collaboration space being monitored, wherein said collaboration space comprises a virtual space accessible only through a computerized device and comprises at least one site within a computerized network accessible by a plurality of computerized devices, wherein said collaboration space is shared by at least two collaborators who interact with said collaboration space to view, add, remove, and revise items maintained within said collaboration space, and wherein said items comprise at least one of documents, graphic items, image items, video items, and audio items;

receiving a user-selectable identification of events of interest with respect to said collaboration space;

automatically monitoring said items and collaborator interaction with said collaboration space to identify occurrences of said events of interest using at least one of said computerized devices;

automatically recording a chronicle of activities that transpire within said collaboration space to produce at least one report of minutes of at least one meeting occurring within said collaboration space based on said occurrences of said events of interest using at least one of said computerized devices, said report of minutes summarizing occurrences of said events of interest; and

outputting said of report of minutes,

wherein said events of interest comprise;

an identity of collaborators that interact with said collaboration space;

times and dates of when said collaborators begin using and stop using said collaboration space; and

topical subjects of collaborator interaction.

8. The method according to claim 7, further comprising identifying a time period for said monitoring to occur.

9. The method according to claim 7, wherein said events of interest comprise a number and identity of collaborators attending a virtual meeting through said collaboration space, wherein said virtual meeting comprises at least two of said collaborators simultaneously accessing said collaboration space and interacting with other collaborators through said collaboration space, using different computerized devices.

10. A computer-usable data carrier storing instructions that, when executed by a computer, cause the computer to perform a method comprising:

receiving an identification of a computerized collaboration space being monitored, wherein said collaboration space comprises at least one site within a computerized network accessible by a plurality of computerized devices;

receiving a user-selectable identification of events of interest with respect to said collaboration space;

automatically monitoring collaborator interaction with said collaboration space to identify occurrences of said events of interest;

automatically recording a chronicle of activities that transpire within said collaboration space to produce at least one report of minutes of at least one meeting occurring within said collaboration space based on said occurrences of said events of interest, said report of minutes summarizing occurrences of said events of interest; and

outputting said of report of minutes,

wherein said events of interest comprise;

an identity of collaborators that interact with said collaboration space;

times and dates of when said collaborators begin using and stop using said collaboration space; and

topical subjects of collaborator interaction.

11. The computer-usable data carrier storing instructions that, when executed by a computer causes the computer to perform the method according to claim 10, further comprising identifying a time period for said monitoring to occur.

12. The computer-usable data carrier storing instructions that, when executed by a computer causes the computer to perform the method according to claim 10, wherein said events of interest comprise a number and identity of collaborators attending a virtual meeting through said collaboration space, wherein said virtual meeting comprises at least two of said collaborators simultaneously accessing said collaboration space and interacting with other collaborators through said collaboration space, using different computerized devices.