View coordination for callers in a composite services enablement environment

• US 8,189,563 B2
• Filed: 12/08/2005
• Issued: 05/29/2012
• Est. Priority Date: 12/08/2005
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Da Palma, William V., Mandalia, Baiju D., Moore, Victor S., Nusbickel, Wendi L.
• Primary Examiner(s): Cheng, Joe
• Assistant Examiner(s): Ansari, Najeebuddin
• Application Number:
  US11/297,542
• Publication Number:
  US 20070133513A1
• Time in Patent Office: 2,364 Days
• Field of Search: 370/352
• US Class Current: 370/352
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04M 2203/251 where a voice mode or a visual mode can be used interchangeably
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 3/567 Multimedia conference systems
• CPC Class Codes: H04M 7/0027 Collaboration services where a computer is used for data transfer and the telephone is used for telephonic communication
• CPC Class Codes: H04M 7/1205 where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks

Abstract

Embodiments of the present invention provide a method, system and computer program product for deploying and delivering composite services in an NGN network. In one embodiment of the invention, a view coordination method for callers in a composite services enablement environment can include establishing for a single session, a first channel of access to a composite service providing a view to a first end point for the first channel of access associated with a first caller in a public switched telephone network (PSTN). The method further can include receiving a network address for second end point associated with a second caller in the PSTN telephonically coupled to the first caller over the PSTN. Responsive to receiving the network address, a second channel of access can be established to the composite service for the single session in order to provide the view to the second end point. Finally, changes of state can be synchronized for the view for each of the channels of access.

Claims

1. A composite service enabling data processing system comprising:

an application server executing in memory by at least one processor of a host computer;

a plurality of channel servlets operating in the application server, each enabled to establish multiple different channels of access to a common session for a composite service;

a location registry coupled to the application server and comprising a table of entries associating the different channels of access with the common session for the composite service;

a model servlet operating in the application server and configured for coupling to a model for the common session, for modifying state data in the model for the common session, and to synchronize views for each of the different channels of access to the common session responsive to changes detected in the model; and

,

view coordination logic coupled to at least one of the channel servlets, the view coordination logic comprising program code enabled to establish a new channel of access to the single session with an end point associated with a caller in a public switched telephone network (PSTN) telephonically in communication with another caller in the PSTN associated with an end point received from a service control point (SCP) in the PSTN for an existing one of the multiple, different channels of access.

2. The system of claim 1, wherein the channel servlets comprise a voice enabler and voice server enabled to establish for the single session, a communications channel for a voice channel of access to the composite service.

3. The system of claim 1, wherein the channel servlets and model servlet are disposed in an application server.

4. The system of claim 1, wherein the channel servlets and model servlet are disposed in an Internet protocol (IP) multimedia subsystem (IMS) in a next generation networking (NGN) network.

5. The system of claim 1, wherein the view coordination logic is configured for coupling to a table in a service control point (SCP) in the PSTN, the table comprising a set of associations between caller identities and network addresses for end points for the caller identities.