Anonymous pharmacy order processing

• US 8,190,481 B2
• Filed: 12/15/2009
• Issued: 05/29/2012
• Est. Priority Date: 12/15/2009
• Status: Active Grant

• Current Assignee: CVS Pharmacy Incorporated (CVS Health Corporation)
• Original Assignee: Target Brands Inc. (Target Corporation)
• Inventors: Green, Bonnie Determan, Aldrich, Jo, Johanson, Kevin Anders, Viramontes, Debra, Cole, Courtney, Chandrashekaran, Jayachandran, Rutkowski, Michael Scott
• Primary Examiner(s): Frenel, Vanel
• Application Number:
  US12/638,335
• Publication Number:
  US 20110145080A1
• Time in Patent Office: 896 Days
• Field of Search: 705/21, 235/375, 235/385
• US Class Current: 705/21
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/0268 at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0603 Catalogue ordering
• CPC Class Codes: G16H 20/10 relating to drugs or medications, e.g. for ensuring correct administration to patients

Abstract

In an illustrative implementation, an anonymous pharmacy order processing system includes means for protecting downstream systems from exposure to confidential identity information, thereby protecting a customer'"'"'s privacy. In a preferred embodiment, a pharmacy system can generate a generic identifier corresponding to a prescription. The pharmacy system optionally sends the generic identifier to a point of sale system. The point of sale system receives the generic identifier and sends a sale confirmation to the pharmacy system. Furthermore, the point of sale system sends transaction information, including the generic identifier to a transaction system. The pharmacy system receives the sale confirmation and sends a correction transaction with an actual item identifier to the transaction system. The transaction system propagates sales including the generic item identifier to an audit system. Furthermore, the transaction system sends an inventory correction including the actual item identifier to an inventory system.

Claims

1. A method of anonymously processing pharmacy orders, the method comprising:

generating a generic item identifier at a pharmacy computer system, the generic item identifier being associated with a pharmaceutical product without identifying the pharmaceutical product, and the generic item identifier including information to ensure that the pharmaceutical product is properly delivered;

reading at a point of sale system the generic item identifier in connection with the processing of a transaction associated with the product;

sending from the point of sale system a transaction record including a customer identity and the generic item identifier to the pharmacy computer system and to a transaction system;

sending from the pharmacy computer system an updated transaction record including an actual item identifier to the transaction system, the actual item identifier identifying the pharmaceutical product;

sending from the transaction system an inventory control record including the actual item identifier to an inventory control system; and

modifying at the inventory control system data reflecting a stock level of the product, wherein the inventory control system does not have access to the identity of any pharmacy customer.

2. The method of claim 1, wherein the updated transaction record includes both the generic item identifier and the actual item identifier.

3. The method of claim 1, further comprising sending pharmacy sales information with the generic item identifier from the transaction system to an audit system.

4. The method of claim 2, further comprising executing an audit of the pharmacy sales data without accessing data sufficient to associate a customer with the actual item identifier.

5. The method of claim 1, wherein the transaction system reconciles actual item identifiers with generic item identifiers.

6. A system for processing pharmacy orders comprising:

a pharmacy system to track fulfillment of orders by customers of medical products and to generate generic item identifiers associated with the medical products without identifying the medical products, the generic identifier including information to ensure that the medical products are properly delivered;

a point of sale system to manage purchase transactions for the medical products, to read the generic item identifiers, to send purchase confirmations including the generic item identifiers to the pharmacy system, and to send transaction records with the generic item identifiers to a transaction system, wherein the point of sale system has access to information sufficient to identify the customers but not their associated medical products;

an inventory system to receive from the transaction system inventory control messages comprising actual item identifiers, wherein the inventory system has access to information sufficient to identify the medical products but not the customers who purchased the medical products; and

an audit system to receive from the transaction system an auditable record comprising the generic item identifier, wherein the audit system has access to information sufficient to identify the customers but not their associated medical products.

7. The system of claim 6, wherein in response to the inventory control message data reflecting in-stock quantities of the medical products is modified to reflect one or more purchase transactions.

8. The system of claim 6, wherein the transaction system receives from the pharmacy system a record comprising the actual item identifier together with other information sufficient to reconcile the actual item identifier with associated transaction.

9. The system of claim 6, wherein the pharmacy system generates messages that comprise both the generic item identifier and actual item identifier.

10. The system of claim 9, wherein the pharmacy system includes a generic ID generator and an ID management module.

11. The system of claim 6, wherein the transaction system segregates records that comprise actual item identifiers from records for the same transaction that comprise generic item identifiers or customer identity information.

12. The system of claim 11, wherein the transaction system includes a transaction management module and an ID management module.

13. A method of clearing pharmacy transactions, the method comprising:

providing to a customer a medical product bearing a machine readable identifier at a prescription system, wherein the medical product cannot be readily identified without access to other data securely stored at the prescription system;

reading, with a reading device, the machine readable identifier and completing a purchase of the medical product at a retail register system;

transmitting a confirmation of the sale including data encoded in the identifier from the retail register system to the prescription system;

transmitting sales information including data encoded in the identifier from the retail register system to an transaction management system;

transmitting from the prescription system a record comprising an actual product key linked to the medical product, the record further comprising other data sufficient to reconcile the actual product key to the identifier; and

modifying an inventory record to reflect a sale of the medical product, wherein such modification is executed without accessing data reflecting the identify of the customer who purchased the medical product.

14. The method of claim 13, further comprising executing an audit of the transaction based on data transmitted from the transaction management system, said data not including data sufficient to identify the customer who purchased the medical product.

15. The method of claim 13, wherein the prescription system prints a label bearing an image that encodes the identifier.

16. The method of claim 13, wherein the transaction management system associates the product key with the identifier.

17. The method of claim 13, wherein the prescription system generates a message that includes both the product key and the identifier.

18. The method of claim 13, wherein the transaction management system segregates the product key from the identifier such that they are not reconciled within the transaction management system.

19. The method of claim 13, wherein the prescription system transmits to the transaction management system a message comprising the product key and a transaction code.

20. The method of claim 19, wherein the transaction management system reconciles the product key to the transaction using the transaction code.