Web site cobrowsing
First Claim
1. A method for a first user to cobrowse a plurality of pages formatted according to one or more markup languages and organized into one or more web sites with a second user comprising:
- initiating a cobrowsing session between a first client of the first user and a second client of the second user;
browsing a web site on the first client by the first user;
sending a synchronization message by the first client to the second client, the synchronization message indicating at least one command comprising an indication of a cookie of the web site;
receiving the synchronization message by the second client; and
cobrowsing the web site on the second client by the second user in accordance with the synchronization message, wherein the cobrowsing uses the indication of the cookie to access the web site.
2 Assignments
0 Petitions
Accused Products
Abstract
Cobrowsing web sites by two or more users is disclosed. For a cobrowsing session between a first client of a first user and a second client of a second user, the cobrowsing session is first initiated. The first user browses a web site on the first client. The first client sends to the second client a synchronization message. The synchronization message indicates one or more commands reflecting the browsing performed by the first user. The second client receives the synchronization message, and cobrowses the web site in accordance with the message and its included commands. Cobrowsing continues until the cobrowsing session is terminated. The commands of the synchronization message allow for fine granularity of cobrowsing.
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Citations
37 Claims
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1. A method for a first user to cobrowse a plurality of pages formatted according to one or more markup languages and organized into one or more web sites with a second user comprising:
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initiating a cobrowsing session between a first client of the first user and a second client of the second user; browsing a web site on the first client by the first user; sending a synchronization message by the first client to the second client, the synchronization message indicating at least one command comprising an indication of a cookie of the web site; receiving the synchronization message by the second client; and cobrowsing the web site on the second client by the second user in accordance with the synchronization message, wherein the cobrowsing uses the indication of the cookie to access the web site. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A computer-readable medium having a computer program stored thereon for execution by a processor of a first client to perform a method for a first user to cobrowse a plurality of pages formatted according to one or more markup languages and organized into one or more web sites with a second user, the method comprising:
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initiating a cobrowsing session between the first client of the first user and a second client of the second user; browsing a web site on the first client by the first user; and sending a synchronization message by the first client to the second client, the synchronization message indicating at least one command comprising an indication of a cookie of the web site, wherein the second client receives the synchronization message and cobrowses the web site in accordance with the synchronization message and uses the indication of the cookie when accessing the web site. - View Dependent Claims (24, 25, 26, 27, 28, 29)
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30. A computer-readable medium having a computer program stored thereon for execution by a processor of a second client to perform a method for a second user to cobrowse a plurality of pages formatted according to one or more markup languages and organized into one or more web sites with a first user, the method comprising:
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initiating a cobrowsing session between a first client of the first user and the second client of the second user; receiving a synchronization message by the second client from the first client, the synchronization message indicating at least one command comprising an indication of a cookie; and cobrowsing the web site on the second client by the second user in accordance with the synchronization message and using the indication of the cookie when cobrowsing. - View Dependent Claims (31, 32, 33, 34, 35, 36)
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37. A method for cobrowsing a plurality of pages formatted according to one or more markup languages and organized into one or more web sites, comprising:
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initiating a cobrowsing session between a first client and a second client; browsing a web site on the first client; determining using a document object model an action performed at the first client; and sending a synchronization message by the first client to the second client, the synchronization message indicating at least one command comprising indications of the determined action and a cookie, the at least one command for causing the second client to cobrowse in accordance with the synchronization message.
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Specification