Account holder notification for an infracting mobile station or mobile directory number (MDN)
First Claim
1. A method of notifying an account holder of an infraction of a restriction regarding communication by a mobile station, comprising steps of:
- detecting an infraction of an account holder selected restriction, on usage of one of a plurality of mobile stations associated with an account of the account holder with a mobile communication network, caused by operation of the one mobile station through the mobile communication network;
responsive to detecting the infraction of the account holder selected restriction, obtaining a destination address designated for the account holder of the account associated with the one mobile station having caused the infraction; and
using the destination address, sending a notification of the infraction intended for the account holder of the account associated with the one mobile station having caused the infraction.
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0 Petitions
Accused Products
Abstract
A mobile communication network offers notification to an account holder upon occurrence of an infraction of a subscriber selected restriction by operation of one of the mobile stations under the subscriber'"'"'s account. In the examples, the subscriber can select a directory number/station under the account, a desired one of a number of available restriction options and one or more parameters of the selected restriction. When the mobile communication network detects an infraction, caused by operation of the mobile station through the network, a system or processor obtains a destination address designated for an account holder, for the subscriber'"'"'s account, such as the directory number for one of the subscriber'"'"'s stations selected as that of the account holder. The system sends a notification of the infraction intended for the account holder, using the destination address, for example, as a text message sent through the network to the account holder'"'"'s mobile station.
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Citations
29 Claims
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1. A method of notifying an account holder of an infraction of a restriction regarding communication by a mobile station, comprising steps of:
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detecting an infraction of an account holder selected restriction, on usage of one of a plurality of mobile stations associated with an account of the account holder with a mobile communication network, caused by operation of the one mobile station through the mobile communication network; responsive to detecting the infraction of the account holder selected restriction, obtaining a destination address designated for the account holder of the account associated with the one mobile station having caused the infraction; and using the destination address, sending a notification of the infraction intended for the account holder of the account associated with the one mobile station having caused the infraction. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. An article of manufacture, comprising:
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a machine readable storage medium; and executable program instructions embodied in the machine readable storage medium, wherein execution of the program instructions by a programmable system coupled to a mobile communication network causes the system to perform functions for notifying an account holder of an infraction of a restriction regarding communication by a mobile station, the functions comprising; (a) detecting an infraction of an account holder selected restriction, on usage of one of a plurality of mobile stations associated with an account of the account holder with a mobile communication network, caused by operation of the one mobile station through the mobile communication network; (b) responsive to detecting the infraction of the account holder selected restriction, obtaining a destination address designated for the account holder of the account associated with the one mobile station having caused the infraction; and (c) using the destination address, sending a notification of the infraction intended for the account holder of the account associated with the one mobile station having caused the infraction. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22)
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23. A mobile communication network, comprising:
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a traffic network for providing mobile communications services to mobile stations of subscribers; a usage data aggregator coupled to the traffic network, for monitoring usage of identified mobile stations including one of a plurality of mobile stations associated with an account of one of the subscribers, and for generating a notification request message upon determining that operation of the one mobile station through the mobile communication network has involved an infraction of a usage restriction selected by the one subscriber; and a customer communication system, in communication with the usage data aggregator, for receiving the notification request message, for obtaining a destination address designated for a holder of the one subscriber'"'"'s account associated with the one mobile station having caused the infraction responsive to the notification request message, and for sending a notification of the infraction intended for the holder of the one subscriber'"'"'s account associated with the one mobile station having caused the infraction using the destination address. - View Dependent Claims (24, 25, 26)
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27. A customer communication system for notifying an account holder of an infraction of a restriction regarding communication by a mobile station, the customer communication system comprising:
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a business rules database, storing rules for determining processing of notification request messages received from a mobile communication network; a preference center directory, for storing account holders'"'"' preference information regarding notifications to be sent by the system; and a notification request processor, for; (a) receiving a notification request message from a usage data aggregator monitoring mobile station usage through the communication network, the received notification request message indicating that operation of one of a plurality of mobile stations associated with an account of a subscriber has involved an infraction of a usage restriction selected by the account holder of the subscriber account, and the received notification request message identifying the one mobile station; (b) based on an applicable one of the business rules, obtaining a destination address designated for the account holder responsive to the notification request message, from a record for the account in the preference center directory; and (c) modifying the notification request message from the usage data aggregator, to add the destination address, to cause the customer communication system to send the notification of the infraction using the destination address, the notification of the infraction identifying the one mobile station. - View Dependent Claims (28, 29)
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Specification