Method for resetting a non-responsive mobile unit then-currently occupying a cellular traffic channel of a wireless network
First Claim
1. A method for resetting a non-responsive telematics unit operatively disposed in a mobile vehicle, the telematics unit then-currently occupying a cellular traffic channel of a wireless network, the method comprising:
- recognizing, at a call center, that the telematics unit is in a non-responsive state that is occupying a voice channel of the cellular traffic channel;
over the cellular traffic channel, establishing a wireless data connection between the telematics unit and the call center;
transmitting a data message to the telematics unit from the call center via the wireless data connection, the data message including at least a command to reset the telematics unit; and
in response to receiving the data message from the call center, resetting the telematics unit via a protocol initiated by a processor operatively associated with the telematics unit.
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Accused Products
Abstract
A method for resetting a non-responsive mobile unit then-currently occupying a cellular traffic channel of a wireless network is disclosed herein. The method involves recognizing, at an external entity, that the mobile unit is in a non-responsive state that is occupying a voice channel of the cellular traffic channel, and establishing a wireless data connection between the mobile unit and an external entity over the cellular traffic channel. A data message is transmitted to the mobile unit from the external entity, where the data message includes at least a command to reset the mobile unit. In response to receiving the data message, the method further involves resetting the mobile unit via a protocol initiated by a processor associated with the mobile unit.
24 Citations
13 Claims
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1. A method for resetting a non-responsive telematics unit operatively disposed in a mobile vehicle, the telematics unit then-currently occupying a cellular traffic channel of a wireless network, the method comprising:
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recognizing, at a call center, that the telematics unit is in a non-responsive state that is occupying a voice channel of the cellular traffic channel; over the cellular traffic channel, establishing a wireless data connection between the telematics unit and the call center; transmitting a data message to the telematics unit from the call center via the wireless data connection, the data message including at least a command to reset the telematics unit; and in response to receiving the data message from the call center, resetting the telematics unit via a protocol initiated by a processor operatively associated with the telematics unit. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for resetting a non-responsive telematics unit operatively disposed in a mobile vehicle, the telematics unit then-currently occupying a cellular traffic channel of a wireless network, the system comprising:
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a telematics unit that is in a non-responsive state that occupies a voice channel of the cellular traffic channel; a call center wirelessly connected to the telematics unit over the cellular traffic channel; a data message configured to be sent from the call center to the telematics unit over a wireless data connection of the cellular traffic channel, the data message including a reset command; and a processor operatively associated with the telematics unit, the processor being configured to run computer readable program code for resetting the telematics unit in response to receiving the data message from the call center. - View Dependent Claims (10, 11, 12, 13)
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Specification