Methods, systems, and computer program products for providing an enriched messaging service in a communications network

• US 8,204,057 B2
• Filed: 05/31/2007
• Issued: 06/19/2012
• Est. Priority Date: 10/26/2006
• Status: Active Grant

• Current Assignee: Tekelec Global, Inc. (Oracle Corporation)
• Original Assignee: Tekelec Global, Inc. (Oracle Corporation)
• Inventors: Marsico, Peter J., Grant, Cory A., Benedyk, Robby D.
• Primary Examiner(s): Yao, Kwang B
• Assistant Examiner(s): Elliott, IV, Benjamin H
• Application Number:
  US11/809,200
• Publication Number:
  US 20080101370A1
• Time in Patent Office: 1,846 Days
• Field of Search: 370/390, 370/395.3, 370/401, 455405-408, 455/414.1, 455/415, 455/466, 709206-207
• US Class Current: 370/390
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
• CPC Class Codes: H04W 88/184 Messaging devices, e.g. message centre

Abstract

Methods, systems, and computer program products for providing an enriched messaging service in a communications network is described. In one embodiment, the method comprises receiving a messaging service message addressed to a first destination address. A subscriber identifier in the message is utilized to access subscriber information contained in at least one subscriber information database. The subscriber information facilitates intelligent processing or interpretation of the message. The accessed subscriber information is then incorporated in the message to create an enriched message. The enriched message is transmitted.

Claims

1. A method for providing an enriched messaging service in a communications network, the method comprising:

(a) receiving a messaging service message addressed to a first destination address, wherein the messaging service message is a short message service (SMS) or multimedia message service (MMS) message, wherein the messaging service message comprises a reply generated by a mobile station in response to an ad for a product or service;

(b) utilizing a subscriber identifier in the messaging service message to access subscriber information, the subscriber identifier identifying a subscriber that is a sender of the messaging service message generated by the mobile station, the subscriber information being contained in at least one subscriber information database;

(c) placing the accessed subscriber information in the messaging service message to create an enriched message, wherein the accessed subscriber information includes subscriber retail preference information in addition to routing or delivery information for delivering the enriched message; and

(d) transmitting the enriched message towards a third party not specified in the original messaging service message, wherein the third party is determined based on the accessed subscriber information.

2. The method according to claim 1, wherein the enriched message is transmitted to the first destination address.

3. The method according to claim 2, wherein the enriched message is transmitted to the first destination address and a copy of the enriched message is transmitted to a second destination address.

4. The method according to claim 1, wherein the enriched message is transmitted to a second destination address in lieu of the first destination address.

5. The method according to claim 4, wherein the second destination address is determined using the enriching information.

6. The method of claim 1 wherein utilizing the subscriber identifier to access subscriber information includes querying an E.164 numbering (ENUM) server to obtain at least one uniform resource identifier (URI) for the subscriber and wherein incorporating the accessed subscriber information in the messaging service message includes incorporating the at least one URI in the message.

7. The method of claim 6 comprising utilizing the URI to redirect the message to an email server.

8. The method of claim 7 comprising, at the email server, sending a targeted advertisement to the subscriber using the at least one URI.

9. The method of claim 1 wherein the messaging service message comprises a reply message generated by a mobile station in response to an ad, wherein the subscriber information incorporated in the messaging service message includes subscriber retail preference information, and wherein the method further comprises extracting the subscriber retail preference information from the enriched message and using the subscriber retail preference information to send an additional ad to the subscriber.

10. The method of claim 1 wherein the enriching information includes one or more of subscriber location information, subscriber presence information, and subscriber calling name (CNAM) information.

11. The method of claim 1 comprising generating usage measurements or billing data based on subscriber responses to services provided to the subscriber using enriched messaging service messages.

12. A system for providing an enriched messaging service in a communications network, the system comprising:

(a) a plurality of databases containing subscriber information; and

(b) a network routing element for receiving a messaging service message addressed to a first destination address, wherein the messaging service message is a short message service (SMS) or multimedia message service (MMS) message, wherein the messaging service message comprises a reply generated by a mobile station in response to an ad for a product or service, for utilizing a subscriber identifier in the messaging service message to access subscriber information associated with the subscriber identifier in at least one of the databases, the subscriber identifier identifying a subscriber that is a sender of the messaging service message generated by the mobile station, for placing the accessed subscriber information in the messaging service message to create an enriched message, wherein the accessed subscriber information includes subscriber retail preference information in addition to routing or delivery information for delivering the enriched message, and for transmitting the enriched message towards a third party not specified in the original messaging service message, wherein the third party is determined based on the accessed subscriber information.

13. The system of claim 12, wherein the enriched message is transmitted to the first destination address.

14. The system of claim 12 wherein the enriched message is transmitted to a second destination address in lieu of the first destination address.

15. The system of claim 14, wherein the second destination address is determined using the enriching information.

16. The system of claim 12, wherein the enriched message is transmitted to the first destination address and a copy of the enriched message is transmitted to a second destination address.

17. The system of claim 12 wherein utilizing the subscriber identifier to access subscriber information includes querying an E.164 numbering (ENUM) server to obtain at least one uniform resource identifier (URI) for the subscriber and wherein incorporating the accessed subscriber information in the messaging service message includes incorporating the at least one URI in the message.

18. The system of claim 17 comprising utilizing the URI to redirect the message to an email server.

19. The system of claim 18 comprising, at the email server, sending a targeted advertisement to the subscriber using the at least one URI.

20. The system of claim 12 wherein the messaging service message comprises a reply message generated by a mobile station in response to an ad, wherein the subscriber information incorporated in the messaging message includes subscriber retail preference information, and wherein the method further comprises extracting the subscriber retail preference information from the enriched message and using the subscriber retail preference information to send an additional ad to the subscriber.

21. The system of claim 12 wherein the enriching information includes one or more of subscriber location information, subscriber presence information, and subscriber calling name (CNAM) information.

22. The system of claim 12 comprising generating usage measurements or billing data based on subscriber responses to using enriched messaging service messages.

23. A computer program product comprising computer executable instructions embodied in a non-transitory computer readable medium for performing steps comprising:

(a) receiving a messaging service message addressed to a first destination address, wherein the messaging service message is a short message service (SMS) or multimedia message service (MMS) message, wherein the messaging service message comprises a reply generated by a mobile station in response to an ad for a product or service;

(b) utilizing a subscriber identifier in the messaging service message to access subscriber information, the subscriber identifier identifying a subscriber that is a sender of the messaging service message generated by the mobile station, the subscriber information being contained in at least one subscriber information database;

(c) placing the accessed subscriber information in the messaging service message to create an enriched message, wherein the accessed subscriber information includes subscriber retail preference information in addition to routing or delivery information for delivering the enriched message; and

(d) transmitting the enriched message towards a third party not specified in the original messaging service message, wherein the third party is determined based on the accessed subscriber information.

24. A method for processing a messaging service message in a communications network, the method comprising:

(a) receiving a messaging service message to a first destination address, wherein the messaging service message is a short message service (SMS) or multimedia message service (MMS) message, wherein the messaging service message comprises a reply generated by a mobile station in response to an ad for a product or service;

(b) utilizing a subscriber identifier in the messaging service message that indicates a sender of the messaging service message to access subscriber information concerning the sender of the messaging service message generated by the mobile station, the subscriber information being contained in at least one subscriber information database;

(c) wherein the subscriber information concerning the sender includes subscriber retail preference information in addition to routing or delivery information for delivering the messaging service message; and

(d) utilizing the accessed subscriber information concerning the sender so that at least a portion of the messaging service message is routed to a destination address associated with a third party not specified in the original messaging service message, wherein the third party is determined based on the accessed subscriber information.